Mailroom Coordinator

Mailroom CoordinatorCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Mailroom Coordinator to join our team located in London. The Mailroom Coordinator will oversee the mailroom and courier services along with the delivery, storage, movement and return of goods for the site.Role SummaryThe Mailroom Coordinator will:Deliver a seamless, delightful, and superior mailroom service for all Athletes and Business UnitsManage the logistics and movement of business deliveries at the siteManage the day-to-day management of the Facilities suppliers for the mailroom and logistics servicesImplement and monitor standards of service to meet and exceed expectations and look for opportunities to improve efficiencies related to mailroom servicesWork with the wider facilities team to anticipate and resolve any potential obstacles in the work environmentBack up for site team absences and supportProvide support for other locationsBe familiar with all services within the facility and work with the services team to facilitate a hospitality approach across all service linesBe a superuser for those technologies used for the mailroom services such as I-track, Bringme box etcBe responsible for the QSHE in the mailroom and logistics, in addition support in the QSHE process for the Facilities site and services through reporting of near misses and demonstrating a proactive approach to QSHEDay-to-Day Facilities ManagementThe Mailroom Coordinator will:Maintain day-to-day relationships with the Building User stakeholders regarding the mailroom and logistic servicesCoordinate and manage the logistics of the goods in and out serviceManage the couriers service, from acceptance of courier packages, ensuring delivery to the customer, and arranging couriersEnsure that the onsite tracking and security of all mail and packages is followed and trackedProvide monthly data and reports on the mailroom & shipping costs and volumes to the Facility LeadEnsure that all printing & copier stations are stocked and tidy, working with supply partners on any issues or faultsExperience RequiredThe Mailroom Coordinator should have:Minimum of 3 years in warehouse, shipping & receivingPhysical ability to assist with mailroom operations; able to lift 50 lbs/ 22kgSelf-motivation and organizational skills with the initiative and ability to complete tasks in a timely mannerProven ability to work in a customer focus environment and to work as part of a teamWarm and engaging demeanour with ability to assess circumstances, empathize and offer helpAn operational knowledge and proficiency in Microsoft Office suite (Word, Excel, SharePoint) and other specific mailroom IT toolsEnglish proficiency