Talent.com
South Gilbert Seasonal Support Lead Part Time

South Gilbert Seasonal Support Lead Part Time

Five BelowGilbert, AZ, US
11 days ago
Job type
  • Part-time
Job description

Support Lead

At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What Does The Support Lead Do?

Under the leadership of the Store Manager / Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How Do They Do It?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.

Wow the Customer : Put the customer first and make a difference in people's lives

Unleash Passion : Check your ego at the door and do what you say you will do

Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible : Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes :

  • Customer Service
  • Organization
  • Productivity
  • Ability to multi-task
  • Follows Direction
  • Professionalism
  • Trainer / Developer / Motivator
  • Communication
  • Sales Driver / Goal Oriented

Responsibilities :

  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly, checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics : Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
  • This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places / removes merchandise up to a height of 5-10 feet
  • Frequently ascend / descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
  • Qualifications :

  • High School Graduate or equivalent.
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure
  • Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

    Position Type : Hourly

    Position Starting At : $15.20

    Be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.

    Create a job alert for this search

    Seasonal Support • Gilbert, AZ, US

    Related jobs
    • Promoted
    Room Attendant - Full Time

    Room Attendant - Full Time

    Sonesta International Hotels CorporationTempe, AZ, US
    Full-time
    The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public space areas, and / or work in the commercial laundry facility, in accordance with brand time, product an...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant - Mountain Shadows

    Room Attendant - Mountain Shadows

    Pyramid Global HospitalityScottsdale, AZ, US
    Full-time
    Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant - Full Time-

    Room Attendant - Full Time-

    Sonesta International Hotels CorporationScottsdale, AZ, US
    Full-time
    The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and / or work in the commercial laundry facility, in accordance with brand time, produ...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant - Sonesta Suites Scottsdale Gainey Ranch

    Room Attendant - Sonesta Suites Scottsdale Gainey Ranch

    Sonesta International Hotels CorporationScottsdale, AZ, US
    Full-time
    The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public space areas, and / or work in the commercial laundry facility, in accordance with brand time, product an...Show moreLast updated: 12 days ago
    • Promoted
    FRONT END / CASHIER

    FRONT END / CASHIER

    KrogerGilbert, AZ, US
    Full-time
    Assist customers and process sales.Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant

    Room Attendant

    HEI Hotels and ResortsPhoenix, AZ, US
    Full-time
    Aloft Phoenix Airport Job Posting.Celebrate your style at Aloft Phoenix Airport, a boutique hotel that's only 10 minutes from Phoenix Sky Harbor International Airport. We are different by design at ...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Representative

    Guest Service Representative

    Mainstay SuitesCasa Grande, AZ, US
    Full-time
    We are looking for a customer-focused.You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with c...Show moreLast updated: 30+ days ago
    • Promoted
    Floor Leader (Part-time)

    Floor Leader (Part-time)

    BuckleChandler, AZ, US
    Part-time
    The leader in training (LIT) and floor leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience possible for our guests.The LI...Show moreLast updated: 11 days ago
    • Promoted
    Room Attendant

    Room Attendant

    Royal Lahaina ResortChandler, AZ, US
    Full-time
    Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.New York, Boston, Miami,...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Night Auditor

    Hotel Night Auditor

    HCW HospitalityGilbert, AZ, US
    Full-time
    At HCW Hospitality, every guest’s experience matters—day or night.As a Night Auditor, you’ll oversee overnight front desk operations Tuesday through Saturday nights, ensuring a sm...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk - Weekends

    Front Desk - Weekends

    Equity LifeStyle PropertiesApache Junction, AZ, US
    Full-time
    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!. ELS is hiring for the position of Front Desk - Weekends ...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant (Full-Time) - Arizona Biltmore

    Room Attendant (Full-Time) - Arizona Biltmore

    Pyramid Global HospitalityPhoenix, AZ, US
    Full-time
    Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant

    Room Attendant

    Grand HotelPhoenix, AZ, US
    Full-time
    The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hosp...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant

    Room Attendant

    Choice Hotels InternationalPhoenix, AZ, US
    Full-time
    Phoenix AZ - Radisson Hotel Phoenix Airport.Choice Hotels International, Inc (NYSE : ?CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in m...Show moreLast updated: 30+ days ago
    • Promoted
    Night Auditor

    Night Auditor

    Mainstay SuitesCasa Grande, AZ, US
    Full-time
    Career Advancement Opportunities.We are looking for a customer-focused.You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative,...Show moreLast updated: 20 days ago
    • Promoted
    Seasonal Support Associate

    Seasonal Support Associate

    TapestryScottsdale, AZ, US
    Full-time
    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordi...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant

    Room Attendant

    Peachtree GroupTempe, AZ, US
    Full-time +1
    Do you love to clean? Do you have an eye for detail? Then you are the person we are looking for to join our already stellar team. We are looking for Full-Time and Part-Time Housekeepers.The Room Att...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant - Embassy Suites Phoenix Biltmore

    Room Attendant - Embassy Suites Phoenix Biltmore

    HiltonPhoenix, AZ, US
    Full-time
    A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Specifica...Show moreLast updated: 3 days ago
    • Promoted
    PT Night Auditor

    PT Night Auditor

    Sheraton HotelMesa, AZ, US
    Full-time
    The Night Auditor is responsible for accurately balancing and auditing all hotel income and expenses for a 24-hour operating period, ensuring financial accuracy and smooth overnight operations.Accu...Show moreLast updated: 30+ days ago
    • Promoted
    Room Attendant

    Room Attendant

    Highgate HotelsScottsdale, AZ, US
    Full-time
    Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.New York, Boston, Miami,...Show moreLast updated: 30+ days ago