PC LAN Technician

Skills Required

Experience deploying and configuring Windows desktop and laptop computers

Basic knowledge of workstation imaging and deployment processes

Experience setting up monitors, docking stations, printers, and peripherals

Strong customer service and communication skills

Ability to follow deployment schedules and written procedures

Basic troubleshooting skills related to hardware, software, and connectivity issues

Ability to work independently and as part of a deployment team

Experience updating tickets and documenting completed work

Ability to lift and move computer equipment as required

Reliable transportation and ability to travel to various locations throughout Maricopa County

Professional demeanor and ability to work with users at all organizational levels

Skills Preferred

Experience supporting desktop refresh or hardware deployment projects

Experience using SCCM, MDT, Intune, Autopilot, or similar imaging/deployment tools

Previous enterprise or government IT support experience

Experience with asset tracking and inventory management systems

Experience working in a high-volume deployment environment

Knowledge of Active Directory and basic network connectivity troubleshooting

Experience Required

Minimum of three (3) year of experience in desktop support, computer deployment, technical support, or related IT field OR

An equivalent combination of education and related technical experience sufficient to successfully perform the essential duties of the position Experience Preferred

Experience participating in large-scale PC refresh or deployment initiatives

Experience providing onsite technical support in enterprise, government, or public sector environments

Experience working directly with end users in customer-facing technical support roles