Cashier & Customer Service Specialist

Cashier & Customer Service SpecialistWe are looking for a Cashier & Customer Service Specialist! Do you take pride in getting the details right, enjoy helping people, and like being part of a team where your work truly matters? We're looking for a Cashier & Customer Service Specialist to join our small but mighty team in the Larimer County Treasurer's Office. In this role, you'll help taxpayers with questions and payments while also handling the behind-the-scenes work that keeps our daily operations accurate, organized, and running smoothly. From balancing receipts and preparing deposits to researching taxpayer questions and processing a variety of Treasurer's transactions, no two days are the same. We're looking for someone dependable, detail-oriented, comfortable handling large amounts of cash, and who genuinely enjoys providing professional, five-star customer service. If you're a team player who can stay organized, communicate clearly, and take pride in doing things right, we'd love to hear from you.The schedule for this position is 7:30 a.m. to 4:30 p.m., Monday to Friday, in our office at 200 W Oak Street, Suite 2100, Fort Collins, CO. No remote or hybrid work is available for this position.ResponsibilitiesWhat you'll be doing:Preparing daily deposit for the Office; encodes checks; processes and posts checks; verifies deposits from other County departments; maintains check files and associated records.Performing customer service functions such as receiving and processing tax payments, answering and researching taxpayer questions, providing reports, balancing daily receipts, and researching returned mail problems.Calculating taxes, including fees, interest, and other related charges to the taxpayer.Performing research of names, addresses, and ownership within public records to respond to public inquiries.Preparing and processing certificates of tax due, including mobile/manufactured home and associated moving permits.Processing other types of Treasurer's transactions, including redemptions and account balancing.Processing tax-roll corrections, abatements, and refunds from the Assessor's Office.QualificationsTo move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role's needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.Three (3) years of experience in a directly related field or in the performance of similar duties and responsibilities in a Treasurer's Office required.High School diploma or GED, supplemented by basic bookkeeping courses required.Here's what Larimer County offers for all Regular, Limited Term, and Appointed positions:Medical, Dental, and Vision benefitsFSA or HSA (depending on the medical plan)Short- and Long-Term DisabilityEmployee Assistance ProgramBasic Life/AD&D InsuranceAccident and Critical Illness InsuranceRetirement Plan 401(a) with employer match457(b) Deferred CompensationGenerous paid time off, including vacation, sick leave, and holidaysWant to dive into the details? Check out Larimer County's Benefits.