Infrastructure Manager

Role Summary:

Leads the design, implementation, maintenance, and security of UNACEM North America's network and infrastructure environment. Responsible for ensuring the reliability, performance, and security of network, server, virtualization, and communication systems while supporting business operations across all locations. Works closely with internal stakeholders, vendors, and IT leadership to deliver stable, scalable, and secure technology solutions.

Purpose:

Ensure the availability, security, and performance of network and infrastructure systems that support business operations while driving continuous improvement, operational reliability, and technology modernization across the organization.

Key Accountabilities:

• Manage, maintain, and support enterprise network infrastructure including switches, firewalls, wireless networks, and connectivity services.
• Administer and maintain server, virtualization, storage, backup, and disaster recovery environments.
• Monitor network and infrastructure performance to ensure system reliability, availability, and capacity planning.
• Design, implement, and support infrastructure solutions for new projects, system upgrades, and business initiatives.
• Develop and enforce cybersecurity standards, access controls, and technology governance practices.
• Provide advanced technical support and escalation assistance for complex infrastructure and connectivity issues.
• Coordinate with vendors, service providers, and technology partners to resolve issues and support ongoing operations.
• Maintain network diagrams, technical documentation, system inventories, and disaster recovery procedures.
• Identify opportunities to automate infrastructure management and improve operational efficiency.
• Evaluate emerging technologies and recommend improvements that enhance security, performance, and scalability.

Knowledge:

• Strong understanding of networking principles including routing, switching, VLANs, VPNs, wireless technologies, and enterprise connectivity.
• Knowledge of firewall administration, network security, and cybersecurity best practices.
• Experience with virtualization platforms, server administration, backup solutions, and disaster recovery processes.
• Understanding of Microsoft Windows Server environments, Active Directory, DNS, DHCP, and identity management.
• Knowledge of infrastructure monitoring, capacity planning, and performance optimization.
• Working knowledge of automation, scripting, and systems management tools.

Problem Solving:

• Diagnoses and resolves complex network, infrastructure, and connectivity issues with minimal disruption to business operations.
• Balances security, performance, reliability, and business requirements when implementing technology solutions.
• Identifies root causes of recurring issues and develops sustainable corrective actions.
• Adapts infrastructure solutions to evolving business needs and operational requirements.

Impact:

Direct: Improves infrastructure reliability, cybersecurity, system availability, and operational continuity.

Indirect: Supports business productivity, technology modernization, risk reduction, and long-term organizational growth.

Experience and Education:

• Bachelor's degree in computer science, Information Technology, Information Systems, or related technical field preferred.
• Five to eight years of experience supporting enterprise network and infrastructure environments.
• Experience with network administration, virtualization platforms, cybersecurity, server management, and disaster recovery practices required.
• Industry certifications such as CCNA, Security+, Network+, VMware, Microsoft, or equivalent certifications preferred.
• Manufacturing, mining, construction, or industrial experience preferred.
• Full proficiency in English, Spanish is desirable.

Success Profile:

• Highly technical and committed to operational excellence.
• Strong problem solver capable of resolving complex infrastructure challenges.
• Proactive, organized, and focused on reliability and continuous improvement.
• Effective communicator capable of translating technical concepts into business impact.
• Demonstrates ownership, accountability, and sound decision-making.
• Role model of UNA Culture values.

About UNACEM North America:

UNACEM North America is part of the international Grupo UNACEM family. Our parent company, Grupo UNACEM, has a rich legacy that stretches back over 100 years, marked by technological innovation and a commitment to building a sustainable world. Headquartered in Lima, Peru, Grupo UNACEM was formed by merging leading cement companies and is now a reference point in the global construction materials industry. We have steadily grown our presence throughout Latin America, and today, our North American division is an integrated business leading the way for sustainable cement manufacturing in the US. In the United States, UNACEM North America operates two major cement plants—Drake Cement in Paulden, Arizona, and Tehachapi Cement in California. These facilities are recognized for their state-of-the-art technology and have established our company as a leader in the Southwest region. The Drake Cement facility was the first of its kind to be built in Arizona in 2008, and full production began in 2011. The Tehachapi cement plant has a rich history dating back to 1906. Our company culture is anchored in the UNA Values—nine guiding principles that are woven through every aspect of our business. At UNACEM, we: Collaborate as one team, fostering an environment built on trust and respect. Take responsibility for our actions, driven by a deep conviction to fulfill our purpose. Own our professional development, cultivating growth in a challenging environment. Live by the highest standards, as outlined in our Code of Ethics and Conduct. Prioritize health and safety, considering life to be our most important asset. Commit to creating economic, environmental, and social value for current and future generations. Strive to exceed expectations through continuous improvement and efficiency. Lead change by encouraging innovation and adaptability. Put the customer at the center of all our actions, working to provide sustainable solutions. As we look ahead, UNACEM North America is dedicated to ambitious sustainability goals. Grupo UNACEM’s global roadmap calls for all operations to achieve carbon neutrality by 2050. We are making large-scale investments to modernize our plants, improve energy efficiency, adopt alternative fuels, and implement carbon capture technology. These efforts align with our broader purpose—to grow together and build a sustainable world for everyone. Joining UNACEM North America means being part of a forward-thinking company—one where each team member plays a pivotal role in building a more sustainable future. If you share our values and passion for innovation, we look forward to learning more about your background and how you could contribute to our mission.