Customer Sales Represenative

Job Description

Job Description

Customer Sales Representative (CSR)

Location : Tampa, FL (Onsite, Local Travel Required)

Employment Type : Full-Time | Hours : 8 : 00 AM – 4 : 00 PM

Compensation : Draw vs. Commission | Base Salary : $50,000–$60,000 (up to $80,000 with experience) + 13–15% on Margin per Load Sold

Position Overview

A dynamic and growing company in Tampa, FL is actively seeking a Customer Sales Representative (CSR) to join its fast-paced logistics sales team. This role is ideal for a motivated and driven individual who excels in sales and customer service, with an understanding of shipping and logistics operations. You’ll be responsible for generating new business, nurturing long-term customer relationships, and selling domestic and international freight solutions coast-to-coast using cutting-edge logistics software and technology.

Whether you're a recent graduate who’s hungry to learn or a seasoned logistics salesperson with up to 10 years of experience, this is a great opportunity to grow in a supportive, mentorship-driven environment.

Key Responsibilities.

1. Sales & Business Development

Identify, target, and onboard new customers, including importers, exporters, manufacturers, and distributors.

Sell freight forwarding solutions, including LTL / FTL trucking, air freight, ocean freight, warehousing, and customs clearance.

Negotiate pricing, margins, and service agreements.

Meet or exceed sales targets and revenue goals using a consultative approach.

2. Customer Relationship Management

Serve as the primary point of contact for clients throughout the sales and shipping lifecycle.

Build and maintain long-term relationships to drive repeat business.

Provide customers with accurate rate quotes, service options, and shipment schedules.

Respond promptly to customer inquiries and resolve any service issues or delays.

3. Logistics & Operations Support

Coordinate closely with internal operations teams to ensure timely and accurate shipment execution.

Educate clients on documentation, customs requirements, and compliance regulations.

Track and follow up on ongoing shipments and proactively communicate updates or changes.

4. Market Intelligence & Strategy

Stay informed on industry trends, freight rates, supply chain challenges, and regulatory updates.

Gather and report customer feedback and competitor insights to the management team.

Contribute to the development of marketing and sales strategies based on real-time market feedback.

5. Administrative & Reporting

Maintain accurate client data, interactions, and sales activities in the CRM system.

Prepare customized quotes and sales proposals.

Generate regular performance reports and sales forecasts for leadership review.

Requirements

Preferred Qualifications :

Bachelor’s degree in Business, Supply Chain, Marketing, or related field (preferred, not required).

0–10 years of experience in sales, logistics, or freight forwarding.

Excellent interpersonal and negotiation skills.

Strong organizational and time management abilities.

Self-motivated, adaptable, and comfortable working in a fast-growing environment.

Proficiency with CRM systems and Microsoft Office Suite.

Willingness to travel locally for customer meetings.

What We Offer

Competitive base salary with performance-based commission (13–15% on margin / load).

Full training, mentorship, and support from an experienced team.

Opportunities for career advancement in a rapidly growing office (Tampa office expanding from 15 to 50 people).

Collaborative team culture and a commitment to employee growth.

Application Process

Interviews are conducted onsite in Tampa, FL.

Immediate openings available – ready to hire ASAP.

About Trova Advisory Grou p

Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.

Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.

We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at trova@gotrova.com Include the nature of your request and your contact information, and we will be happy to assist you.

Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.