Project Coordinator

Job Title: Project Coordinator

Duration (Contract): 10 Months

Client Location: Lansing, MI 48933

Location Preference: Hybrid

Job Description:
As a Project Coordinator, you will support enterprise project management initiatives within a fast-paced, multi-project environment, working closely with Project Managers, business stakeholders, and technical teams to ensure successful delivery of technology and operational solutions. This role requires strong organizational, communication, and project coordination skills, with a focus on project planning, reporting, stakeholder engagement, governance compliance, and lifecycle management.

Key Responsibilities:

• Assist Project Managers with planning, scheduling, tracking, and coordinating multiple concurrent projects.
• Utilize Project Portfolio Management (PPM) tools to manage project schedules, resource assignments, budgets, and project artifacts.
• Prepare presentations, reports, dashboards, and project communications for executives, managers, stakeholders, and project teams.
• Monitor project progress and support the management of scope, schedule, budget, resources, quality, and risks.
• Coordinate communications among project sponsors, stakeholders, vendors, project managers, and team members.
• Support the development and maintenance of project documentation including project charters, schedules, budgets, communication plans, status reports, risk logs, issue logs, and project closeout documentation.
• Facilitate project governance activities and ensure adherence to established project management methodologies and processes.
• Assist with change management processes, including documenting, tracking, and coordinating change requests and approvals.
• Support the creation and monitoring of corrective action plans for projects requiring remediation or recovery activities.
• Help track project benefits, business case impacts, and updates resulting from approved project changes.
• Foster collaboration between technical and business teams to ensure project objectives and deliverables are successfully achieved.

Required Skills, Experiences, Education, and Competencies:

• Minimum 2 years of experience working as a Project Coordinator supporting IT or business projects.
• Associate degree required; Bachelor's degree preferred.
• Experience supporting multiple projects simultaneously in a structured project management environment.
• Knowledge of project management methodologies, project governance, and project lifecycle processes.
• Experience working with Project Portfolio Management (PPM) tools and project tracking systems.
• Strong organizational, time management, and multitasking abilities.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to prepare professional project documentation, status reports, presentations, and executive communications.
• Experience coordinating with technical teams, business stakeholders, and leadership groups.
• Ability to manage risks, issues, action items, and project dependencies effectively.
• Strong collaboration, stakeholder engagement, and follow-up skills.
• Experience with call center technologies, customer service platforms, or call center support environments preferred.
• Prior experience with CX1 platforms is highly desirable.
• Project management certifications or related training are preferred.

The hourly range for roles of this nature are $45.00 to $60.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.