Talent.com
(Senior) Global Director of Country Operations

(Senior) Global Director of Country Operations

GiveDirectlySaint Louis, MO, US
7 days ago
Job type
  • Full-time
Job description

Senior Global Director Of Country Operations

GiveDirectly (GD) aims to reshape international giving and millions of lives by providing cash grants directly to the world's poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid as the index fund is a benchmark for the financial industry and in the process accelerating the end of extreme poverty.

GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We've also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD's leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations it's an incredible group of people.

Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit.

We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities.

This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.

Priority application deadline : August 30, 2025

Level : Senior Director or Regional Director

The Global Director of Country Operations (GDCO) plays a critical role in strengthening the infrastructure and effectiveness of GiveDirectly's country offices. They serve as the primary point of contact for Global Shared Services (GSS) functions across countries and backstop Country Directors (CDs) to ensure high-quality implementation of global standards. This leader will ensure country back office operations including finance, compliance, HR, procurement, IT, and risk management are aligned, efficient, and adaptable to local contexts, ultimately enabling the organization to scale impact and operate with excellence.

What you'll do :

  • Partner with CDs to ensure offices are well-structured, compliant and able to deliver impact at scale.
  • Provide operational support to CDs across financial management, people / HR, compliance, procurement, administration, IT, security.
  • Support new country and project office setups, and responsible wind-downs.
  • Facilitate evolution of country office organigrams and talent management systems to strengthen leadership and long-term sustainability.

Ensure Global Standards & Compliance :

  • Partner with GSS departments and CDs to embed global standards, systems and policies in country operations, and adapt them for local context.
  • Coordinate with Legal & Compliance to keep country registrations and statutory requirements up to date; support sourcing of legal counsel when needed.
  • Develop a compliance certification process for country offices, that clarifies CD's accountabilities and provides assurance, through period verification, that county offices are meeting core operational and compliance standards.
  • Run periodic spot checks to identify risks early and support CDs in addressing them.
  • Coordinate with Global Shared Services (GSS) :

  • Serve as primary contact for GSS functions (People, Compliance, Procurement, Corporate Audit, Security, IT, Risk).
  • Define and refine responsibilities and R&R between GSS and country offices.
  • Facilitate cross-office information flow and best-practice sharing.
  • Lead Risk & Crisis Management :

  • Oversee non-program-specific risk monitoring and mitigation across countries.
  • Partner with GSS on ensuring CDs are monitoring and managing country-specific risks and maintaining a global risk register.
  • Backstop, lead, or participate in crisis management
  • Facilitate a culture of proactive risk management across all country offices.
  • Other Responsibilities :

  • Join and represent Programs in regular GSS / country office coordination meetings.
  • Lead or contribute to org-wide initiatives to advance and evolve country office management.
  • Take on special initiatives and projects as assigned
  • Any other responsibilities as required
  • What you'll bring :

  • Deep experience managing and maturing country offices, particularly in Sub-Saharan Africa
  • Comfort in a fast paced and changing environment that lacks predefined playbooks and requires "figuring things out" where needed
  • Adept at financial and budget management. Bonus points for knowledge about financial modeling
  • Strong risk management experience, including crisis management
  • Expertise in HR, compliance, procurement, corporate audit, risk, IT, and country registration processes
  • Strong cross-cultural communication, stakeholder management, and comfort with matrixed organizations
  • Proven ability to create clarity and structure within evolving systems that can work in diverse contexts
  • Demonstrated ability to make data-driven decisions
  • Highly analytical and able to grip the details of country office management for ongoing rigorous systems building and cross country oversight.
  • Ability to get things done with limited resources and implement scalable solutions
  • Experience and aptitude leveraging new technologies and AI to advance organizational and country office effectiveness. Comfort taking an agile and iterative approach
  • Familiarity with INGO standards, donor compliance, and internal controls
  • Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies : emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and / or historically marginalized communities that we serve.
  • Language Requirement : English. Additional Language Preferences : French, Portuguese, or Swahili
  • Compensation :

    At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff's total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.

    We're open to hiring at either the Director or Senior Director level, depending on the depth of experience and leadership you bring.

  • U.S. base salary : $128,000 (Director) / $145,000 (Senior Director)
  • Kenya base salary : $101,221 (Director) / $120,000 (Senior Director)
  • This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

    Why work at GiveDirectly?

    At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including :

  • A positive and supportive team with opportunities for advancement
  • A demonstrated commitment to helping all staff develop and grow
  • A competitive salary, including bonus
  • A robust health benefits plan (exact details will vary by country)
  • Flexible paid time off
  • Allowances for desk set-up and learning and development
  • GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital

    Create a job alert for this search

    Director Of Operation • Saint Louis, MO, US

    Related jobs
    • Promoted
    Global VP of Total Rewards

    Global VP of Total Rewards

    SprinklrSaint Louis, MO, US
    Full-time
    Reporting to the Chief Administrative and People Officer, the Global Vice President of Total Rewards will lead the strategy, design, and execution of Sprinklr's global compensation, equity, and ben...Show moreLast updated: 6 days ago
    • Promoted
    Director of Operations

    Director of Operations

    MCKESSONO Fallon, MO, United States
    Full-time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...Show moreLast updated: 1 day ago
    Director of Operations - WSL

    Director of Operations - WSL

    Leap BrandsSt. Louis, MO, US
    Full-time
    Quick Apply
    The Director of Operations is responsible for leading the operational success of franchise and / or company-owned units within an assigned territory. This role is highly focused on building strong fra...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Retail Operations - Midwest

    Director, Retail Operations - Midwest

    PaneraFenton, MO, US
    Full-time
    Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery-cafes by translating brand objectives to cafes and associates.This m...Show moreLast updated: 15 days ago
    Director of Operations

    Director of Operations

    Missouri Athletic ClubSt. Louis, MO, USA
    Full-time
    Quick Apply
    MISSOURI ATHLETIC CLUB DOWNTOWN.Join an amazing team of individuals at the Missouri Athletic Club in Downtown Saint Louis, one of the top private clubs in the United States.The MAC has been thrivin...Show moreLast updated: 30+ days ago
    • Promoted
    Executive Director, International Tax Special Projects

    Executive Director, International Tax Special Projects

    Reinsurance Group of AmericaChesterfield, MO, US
    Full-time
    Executive Director, International Tax Special Project.RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 500 Company and listed ...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Director, Regional Enablement (Americas)

    Sr. Director, Regional Enablement (Americas)

    hims & hersSaint Louis, MO, US
    Full-time
    Senior Director, Regional Enablement (Americas).As Senior Director, Regional Enablement (Americas) at Hims & Hers, you will lead the development and execution of our regional operational strategy a...Show moreLast updated: 5 days ago
    • Promoted
    Senior Director Advisory Services

    Senior Director Advisory Services

    PremierSaint Louis, MO, US
    Full-time
    Senior Director Advisory Services.The Senior Director is responsible for managing a book of business across multiple customers of 5 million or more in sales and revenue. This position will be primar...Show moreLast updated: 6 days ago
    NonOperational Director

    NonOperational Director

    DevFindersArnold, NTT, GB
    Part-time +1
    We’re seeking a part-time Non-Operational Director to act in a nominee capacity.Your primary function will be to support compliance during and after bank account establishment.Reviewing and signing...Show moreLast updated: 17 days ago
    • Promoted
    Director of Nursing (DON)

    Director of Nursing (DON)

    Bethesda HealthAlton, IL, US
    Part-time
    Bethesda Brings out the Best in Talented, Caring People!.At Bethesda, more than 1,200 employees dedicate their careers to improving the lives of others. As a team member at Bethesda, you'll enjoy gr...Show moreLast updated: 2 days ago
    • Promoted
    LEAD SALES ASSOCIATE-FT in HARDIN, IL S18058

    LEAD SALES ASSOCIATE-FT in HARDIN, IL S18058

    Dollar GeneralHardin, Illinois, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    Director, Global Environmental Health & Safety (EH&S)

    Director, Global Environmental Health & Safety (EH&S)

    Ensign-Bickford IndustriesO'Fallon, MO, United States
    Full-time
    This opportunity is located within our.We develop and produce a full range of liquid and dry palatability enhancers using high-quality ingredients proven to optimize companion animal response and c...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Director - ROHO

    Operations Director - ROHO

    Permobil, Inc.Belleville, IL, United States
    Full-time
    Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as we innovate for individuals and develop t...Show moreLast updated: 23 days ago
    • Promoted
    Director of Operations (RN)

    Director of Operations (RN)

    Agape Care GroupLiguori, MO, United States
    Full-time
    Join Our Team as a Director of Operations (RN).Are you a leader committed to creating meaningful patient experiences? Do you believe in the importance of providing top-quality hospice and palliativ...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Lead - FT

    Operations Lead - FT

    At Home StoresChesterfield, MO, US
    Full-time
    Enable everyone to make their house a home.To become the first-choice destination for home and holiday dcor.The Operations Lead (OL) reports to the Operations Manager and supports store processes a...Show moreLast updated: 15 days ago
    Director of Retail Operations

    Director of Retail Operations

    BeLeaf MedicalSt. Charles, MO, US
    Full-time
    Quick Apply
    BeLeaf Medical is one of Missouri’s leading, vertically integrated cannabis companies, consisting of Swade Dispensaries and Sinse Cannabis. With our years of experience, we can grow, package, ...Show moreLast updated: 6 days ago
    • Promoted
    LEAD SALES ASSOCIATE-PT in HECKER, IL S23051

    LEAD SALES ASSOCIATE-PT in HECKER, IL S23051

    Dollar GeneralHecker, Illinois, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    LPN

    LPN

    GrifolsWood River, IL, US
    Full-time
    MiTabla { max-width : 1020px;!important .Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is ...Show moreLast updated: 8 days ago