Shift Lead

About Honest Mary’s

Honest Mary’s is a people-first restaurant determined to positively impact the lives of everyone in our community. We serve fresh, healthy, and delicious fast food in a welcoming environment, and we believe in building a culture centered around our core values: Caring, Life-giving, Growth-minded, and Reliable.

The Role

At Honest Mary’s, a Shift Leader plays a vital role in creating life-giving experiences for both guests and team members. As a servant-leader, you will oversee daily operations during shifts, acting as an Opening Lead or Closing Lead. You’ll ensure excellent food quality, genuine hospitality, and a clean, well-run store while supporting and developing your team. This is a purposeful first step into leadership—designed to help you grow valuable people-management skills while working alongside a supportive team.

Responsibilities

• Lead shifts with excellence as an Opening or Closing Lead.
• Model and cultivate Honest Mary’s culture and values.
• Uphold food quality and safety standards at all times.
• Deliver life-giving hospitality through guest interaction and care.
• Handle guest concerns or incidents with professionalism and compassion.
• Ensure accurate and consistent execution of all processes and systems.
• Maintain a clean, organized, and safe environment throughout the shift.
• Support the team during service to ensure smooth operations.
• Manage food and beverage operations by performing regular (daily/weekly) inventory counts, placing orders, and keeping items organized.
• Deliver Honest Talks (shift meetings) to set your team up for success.
• Coach and encourage team members, helping develop future leaders.

Knowledge & Skills

• At least 1 year of experience in a supervisory role, leading a team.
• Knowledge of restaurant operations (hospitality, food safety, POS systems such as Toast).
• Understanding of food preparation, cooking techniques, and FIFO food storage.
• Strong leadership, communication, accountability, and problem-solving skills.
• Ability to troubleshoot issues quickly and effectively during shifts.
• Positive, growth-minded attitude and willingness to receive coaching.
• Team-oriented mindset with a desire to support and help others.
• Bilingual (Spanish/English) a plus.

Requirements

• Ability to maintain a positive attitude under pressure.
• Strong time-management and organizational skills.
• Must obtain ServSafe Certification within 2 weeks of hire.
• Flexible schedule availability (openings, closings, weekends, as needed).
• Ability to sit, squat, kneel, and lift as part of daily responsibilities.
• Comfortable putting away deliveries and handling physical tasks.

What You’ll Get

• Competitive Pay, based on Experience
• Paid Time Off
• 7 holidays off per year
• Health Insurance for Full Time employees (30+ hours per week)
• 75% off meals
• Opportunities for advancement as we continue to grow
• Ongoing leadership development and skill-building for a lifelong career

Apply now to become a valued Front of House Team Member at Honest Mary's!

Honest Mary's exists to improve our community through life-giving fast food.
Our ambition is to help our guests and team become the best version of themselves through nourishing food, authentic kindness, and genuine care for their well-being. We want to set a new standard for restaurants by making healthy food enjoyable and accessible, and genuinely helping people grow. In other words, we're so much more than a meal. Join us on our journey to provide healthy, delicious, and convenient food options to communities everywhere.