Front/Service Lead

SERVICE LEAD

You lead the Front of House, bringing the energy, rallying the team, and putting guests at the center of the action. You set the tone for a fast-paced, upbeat shift where guests feel genuinely welcomed and teammates have each other’s backs. You’re a natural motivator who jumps in, builds real connections, and cheers on the team as they grow.

Reliable? Absolutely. Boring? Not your style. You lead with teamwork, inclusivity, respect, passion, and a serious commitment to FUN—because great service starts with a team that brings it together. Must be 18+ years old.

What You'll Do

• Vibe Creator. Bring the hype. Make guests feel welcome and teammates feel like they belong.
• Precision Pro. Own the register, handle cash flawlessly, and get every order right.
• Keep the line moving, protect company assets, and enforce cash and security policies.
• Help guests order with confidence-know the brand, menu, portions, and allergens.
• Keep ingredients fresh and ready to build food fast and accurately.
• Serve food with speed and a smile. Listen to guest issues and help make things right on the spot.
• Follow sanitation rules tightly and handle knives and equipment like a professional.
• Team up for setup, breakdown, and a clean, organized restaurant—from dining room and restrooms to kitchen, prep areas, dish, and equipment. Keep it all maintained.
• Lead with honesty and integrity—bring the Tokyo Joes culture to life.
• Show up on time, every time. Your tribe counts on you.
• Rally the team with clear communication and fair delegation so everyone has each other's backs.
• Develop Your Tribe. Show new team members the ropes and help them rock their stations.
• Lock down both the Service and Sushi stations with elite skill and total confidence.

Benefits & Perks

• Team Tips
• Free Meals
• Medical, Dental, Vision & Disability Benefits
• Flexible Schedule
• Sick Pay
• Vacation Pay upon Service Pro Certification
• Referral Bonus
• Promote-from-within Culture
• DailyPay
• 401K

Great Food. Great Service. Great Vibe.

We celebrate fierce individuality. This is an inclusive place to bring your real self—and give everyone the same respect, kindness, and room to be themselves.
Every bowl has our name on it. We bring real ingredients, bold sauces, and kitchen hustle—because we give a damn about what we serve.