IT Lab Systems SupportAstrix • South San Francisco, California, United States
IT Lab Systems Support
Astrix • South San Francisco, California, United States
17 days ago
Job type
- Full-time
Job descriptionBachelor’s degree in Computer Science, IT, Information Systems, or a related field preferred. Open to individuals with other degrees or those looking to enter the IT field. Open to entry-level candidates. Experience supporting Windows and Mac OS systems preferred. Familiarity with lab equipment systems (e.g., HPLC, ddPCR, Satorius) is a plus. Experience with LIMS or PM tools is beneficial. Strong soft skills : self-starter, resourceful, able to prioritize tasks, attention to detail, and good customer service.
Our client is a biotechnology company focused on delivering life-changing advances for individuals with genetic disorders, and they are looking for a highly motivated IT Support Specialist to join their team!
Title : IT Lab Systems Support
Pay : $30-45 / hr
Location : (Onsite) South San Francisco, CA
Schedule : Monday-Friday, 8 AM - 5 PM
Contract to potential hire (6 Months) + Benefits
Job Description :
- Perform daily health checks to ensure all systems and lab equipment are operating correctly.
- Respond to tickets related to system issues such as reboots, credentials, or licensing.
- Provide technical support for Mac-based systems, especially for walk-up requests.
- Regularly assess and remediate system vulnerabilities to ensure smooth lab operations.
- Provide support for laboratory systems and equipment to maintain performance.
- Participate in hands-on training and walkthroughs of all documentation.
Qualifications :
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