Senior Fraud Management Associate

Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment.

• Voted Hawaii's Best Places to Work 2024
• Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser)

Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We're more than just a financial institution; we're a family that believes in being "Always Right By You."

Overview :

Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.

Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally.

Position Summary

Assist with coordinating and overseeing the daily fraud investigations workflow and fraud management functions assigned to the Fraud Management Associates. Responsible for ensuring fraud investigations are accurately and timely performed in accordance with established policies and procedures as well as adherence to governmental regulations. Ensures adequate coverage and general training of Fraud Management Associates. Recommend changes or alternate ways in fraud investigations and processing methods to allow improved operating efficiency and member service. Communicates the status and resolution of the fraud incident to the member and or reporting branch or business unit. Collaborates with cross-functional business units, to monitor transactions, conduct investigations, and implement necessary measures to maintain a strong fraud management program. Ensures that the credit union complies with state and federal regulations and laws as it relates to fraud to include Bank Secrecy Act, Identity Theft, and Elder Financial Abuse. Prepares and files reports with law enforcement and government agencies as directed by law.

Qualifications / Experience

Salary Range :

Benefits :