Snowsport School Administrative Coordinator

Job Description

Job Description

Position Summary

Join our Snowsports School team as the Administrative Coordinator, where you’ll be the first point of contact for our guests and a key part of creating an exceptional experience on the slopes! You’ll welcome and guide guests, collect necessary documentation, assist with scheduling, and help keep the daily operations running smoothly. This role combines clerical skills, point-of-sale expertise, and top-notch customer service to ensure every guest interaction is seamless and positive.

This fast-paced, dynamic position requires flexibility, including weekends and holidays. You’ll work closely with the Director of Education and the management team, helping to make every day on the mountain enjoyable, efficient, and unforgettable for our guests.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following :

Guest Services

• Greet and assist guests with professionalism and friendliness.
• Answer and direct incoming phone calls, providing helpful support.
• Promote and exemplify a culture of exceptional guest service, teamwork, innovation, and fun.
• Ensure guests and employees enjoy a fun, safe, and memorable experience by asking questions, sharing ideas, and contributing to improvements.

Administrative Support

Operations & Recordkeeping

Culture & Values

The Benefits and Perks

Minimum Qualifications (Knowledge, Skills, and Abilities)

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. Proper cold-weather clothing, protective gear, and adherence to safety procedures are required to ensure personal well-being and maintain safe operations in challenging conditions. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable