Life Insurance Manager

A company is looking for a Manager, Member Services.

Key Responsibilities

Lead daily operations and processing of member transactions in a high-volume call center

Establish clear expectations for associates and monitor performance to meet company objectives

Oversee training and development of staff while ensuring efficient processing of transactions

Required Qualifications

Supervisory / management experience in a high-volume call center

Ability to manage, develop, and coach a team of 20-25 associates

Life insurance experience is highly desired

Successful completion of LOMA courses 1, 2, 3 & 4 preferred

Must obtain the ACS designation within 12 months and complete life insurance licensure within 6 months