Service Leader

Overview

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. The role requires staying on your feet while clocked in, unless on break, and being proactive in completing tasks when not busy.

What You'll Do

• In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to :
• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes : hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and following the Daily Food Safety Checklist and food safety policies
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and ordering office supplies as necessary
• Ensuring the proper quantity of supplies are available as needed

What You'll Bring To The Table

What's In It For You

Who We Are

Chipotle Mexican Grill, Inc. (NYSE : CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. For more information or to place an order online, visit www.chipotle.com.

Chipotle is an equal opportunity employer that values diversity at all levels. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and / or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation to participate in the hiring process. This email does not respond to non-accommodation related requests.

Seniority level : Not Applicable

Employment type : Full-time

Job function : Other

Industries : Restaurants

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