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Membership Sales Consultant
Membership Sales ConsultantVirgin Active • Prospect, CT, US
Membership Sales Consultant

Membership Sales Consultant

Virgin Active • Prospect, CT, US
1 day ago
Job type
  • Full-time
Job description

Overview

Drive sales, earn commission, deliver extraordinary experiences. Iconic brand inspiring our Sydney community to change lives through wellness. Full-time gig, free gym membership, discounted personal training, and more benefits.

Who are we? There's never been a better time to join Virgin Active. We aim to inspire people to live an active life and be the world's most loved exercise brand. We are part of the Virgin group with a presence across Sydney and Melbourne.

What you'll do

  • Report to the Experience Manager and ensure sales targets are met with complete member satisfaction in all interactions.
  • Get to know every prospect inside-out—goals, needs, and decision-making style—and build lasting relationships.
  • Generate leads through inbound inquiries, free guest passes, and community engagement.
  • Connect with potential members online, in-person, and at events to promote Virgin Active's social wellness vibe.
  • Provide personalised consultations and tours, uncover wellness goals, and show how Virgin Active can help achieve them.
  • Tailor pitches to highlight classes, programs, and the community to match each prospect's needs.
  • Convert interest into action by clearly communicating membership benefits and guiding decisions to sign up.
  • Craft membership packages, handle objections, and close deals with confidence.
  • Maintain post-sign-up engagement by guiding new members through classes, PT, recovery, and other offerings.
  • Keep administration tight and ensure a safe, smooth club experience for members and teammates.
  • Look for opportunities to go the extra mile for members and deliver delightful experiences.

All about you – qualifications and experience

  • 1+ year of relevant experience and flexibility to work a non-traditional schedule. Experience with a high-profile consumer brand and meeting performance targets is preferred; retail or hospitality experience is a plus.
  • People-focused with a passion for understanding needs and delivering personalised solutions. Strong communication, composure under pressure, and the ability to explain concepts clearly.
  • Driven, with strong time-management, problem-solving, and persuasive skills. Ability to work toward targets and maintain a can-do attitude.
  • Motivated to continually improve and help members find what they need, with a flexible, adaptable approach.
  • What you'll get from us

  • A brand built on a human touch with a playful side.
  • A culture focused on changing lives through wellness.
  • A free gym membership for you to use at our clubs.
  • Discounted personal training and special deals with partner retailers / services.
  • Work / life balance with flexible options and paid parental leave.
  • Regular personal and professional development and confidential 24-hour support via our EAP.
  • A relaxed, non-formal work environment.
  • Life is too short for boring jobs. Discover a career that moves you.

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    Membership Consultant • Prospect, CT, US

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