Director of Facility Operations

Job Description

Job Description

The Director of Facility Operations directs the Facilities and Housekeeping teams, ensuring the physical maintenance of the Long Center campus and all related systems. Drawing on experience in managing event-focused facilities, this position will work cross-departmentally to ensure consistent and professional performance at the venue. The ideal candidate brings an organized and pragmatic set of skills and solutions to advance daily project management and event support for the Long Center’s operational needs and the needs of all partner facilities.

Overseeing the staff and systems that make our 240,000 square foot, 7-acre campus thrive, this position is responsible for planning, promoting, procuring, directing, and coordinating building management operations and required support services for mechanical, electrical, fire and life safety, plumbing and waste management systems, structural modifications, and improvements. This includes developing budgets, administering service contracts, and engaging with the executive team on long-term planning. Essential Duties and Responsibilities – Apply to Long Center and all partner facilities The essential functions include, but are not limited to the following :

• Develops organizational directives, policies, and procedures that ensure efficient operations and programs for facilities management.
• Develops and coordinates comprehensive preventative and routine maintenance programs for the overall facility and mechanical systems consistent with budget and needs.
• Directs managers and teams in the Facilities, Housekeeping, and Operations Departments to effectively and efficiently coordinate activities for all assigned functional areas of responsibility.
• Develops, implements, and refines departmental systems and goals that support both the day-to-day and long-term objectives of the facility.
• Provides advice and direction to the Executive team on all matters pertaining to engineering, mechanical systems, building services, custodial services, electrical services, safety, and transportation.
• In collaboration with the Long Center leadership team and relevant public safety authorities; develops, implements, and refines Emergency Response Programs inclusive of safety and emergency procedures including fire, medical, evacuation, weather response, and alarm systems.
• Collaborates across departments to support the planning, staffing and execution of events and operations.
• Develops annual budget and forecast for all facility support systems and teams, along with routine financial planning, management, and reporting.
• Ensures prompt and cost-effective solutions for unexpected maintenance requirements.
• Recommends modifications, improvements, and replacements for existing capital equipment and physical plant facilities.
• Plans and manages annual capital improvement projects on time and on budget.
• Manages and oversees facility service contracts and contractors, administer RFPs, negotiating contracts, and ensuring fulfillment in scope of work.
• Develops and implements training, career path, departmental structure, and individual goal setting to support team development and retention.
• Other duties as assigned or arise.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Physical Demands and Work Environment This is an on-site role and the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk and listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to stand, walk, sit and reach with hands and arms, and must occasionally lift and / or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically moderate and can be high at times. Ear protection and other safety equipment will be provided if needed. Benefits In addition to salary, The Long Center offers robust benefits to all full-time employees including :

The Long Center is proud to be an Equal Opportunity Employer, and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.

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