Director, Client Leadership

Company description

Mars United℠ Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines — Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy — that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at

Overview

We are seeking a proven Director, Client Leadership to oversee integrated Omnicommerce campaigns for a high-profile brand. This role requires a deep understanding of traditional brand and shopper marketing, retail media, exceptional client management skills, and the ability to drive business growth. Candidates must reside within commutable distance of Mars United Commerce's New York or Chicago location, as this role is hybrid 3 days a week.

PRIMARY RESPONSIBILITIES :

Client Leadership : Serve as one of the primary points of contact between clients and Mars United Commerce. Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.

Business Planning : Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.

Strategic Planning : Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.

Team Management : Lead and mentor a team of account managers / account executives, fostering a collaborative, high-performance culture.

Project Oversight : Ensure work is delivered on time, within budget, and to the highest quality standards. Ensure the company product includes future-forward thinking anchored in business strategy and insights.

Financial Management : With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.

Business Development : Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.

Market Insights : Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

QUALIFICATIONS :

Education & Experience

Bachelor’s degree in advertising, marketing, business, or related field

Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers’ Marketing background and / or Shopper Marketing agency experience

Strong business acumen

Proven team leader with experience managing teams of 2 or more individuals

Skills

Analytical rigor combined with creative problem-solving skills

Strong strategic and conceptual thinking skills

Proven ability to lead and inspire

Sound decision-making skills with a bias for action

Excellent verbal, written, presentation, management, listening, and interpersonal skills

Strong attention to detail

Dynamic personality able to effectively engage and influence a variety of audiences

Passionate about business and dissatisfaction with the status quo – always thinking of ways to improve and grow the business

All other duties as assigned by the manager.

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com .

Compensation Range : $119,510- $188,025 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer / temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be December 31, 2025.

All your information will be kept confidential according to EEO guidelines.