Assurance and Rapid Response Director

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary :

In this role, you will provide strategic, operational, and clinical support to provider clients (and the spend management delivery staff that support them) to enable sustained continuity of care during supply disruptions of critical and essential health care products and devices. You will guide cross-functional collaboration with members, suppliers, and internal partners to anticipate risks, strengthen category resilience, and establish best practices to mitigate the impact of supply chain interruptions on patient care. In addition, you will oversee the development of member-facing communications and resources (both operational and clinical) while contributing to Vizient's comprehensive supply resilience and assurance programs. Acting as a trusted representative of leadership, you will resolve escalated issues, lead critical response efforts, and ensure clarity of our communications about resilience and assurance topics.

Responsibilities :

• Serve as Disruption Support Lead with 24 / 7 coverage, overseeing responses to market, product, and natural disaster disruptions; act as Command Center Lead during significant events; and serve as Emergency Operations Procedure Owner.
• Partner with category experts to understand product spend categories, evaluate vulnerabilities, and support disruption response when issues arise.
• Develop and maintain clinical and operational response resources for provider clients to educate them on product supply shortage strategies.
• Support the development and enhancement of a essential products list (comparable to the Vizient essential medications list)
• Manage the creation and distribution of collateral and marketing materials, including oversight of a dedicated website page, to ensure members and stakeholders remain informed and engaged.
• Educate provider clients and Vizient staff on critical principles of supply chain resilience and assurance to limit the impact of future product supply disruptions.
• Lead strategy development and execution of the Vizient critical supply program's overarching structure, process, and procedure. Develop a long-term program goal in collaboration with other related organizational assurance solutions (e.g. Vizient Enhanced Supply).
• Recommend and execute a process improvement for the assigned program (e.g., development, implementation).
• Represent leadership in meetings and support the resolution of escalated member or supplier issues to ensure timely and effective outcomes.
• Serve as subject matter expert on supply stewardship and resilience to internal and external audiences including collaboration with Vizient's public policy office.
• Conduct or contribute to periodic business reviews with key suppliers, distributors, or members.
• Establish and track success metrics and deliverables.
• Partner with members, suppliers, and internal stakeholders to align priorities, drive collaboration, and achieve objectives of Vizient's overall resilience strategy.

Qualifications :

Estimated Hiring Range :

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here :

http : / / www.vizientinc.com / about-us / careers

Equal Opportunity Employer : Females / Minorities / Veterans / Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.