Customer Service Representative

Customer Service Representative

At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values : Respect, Integrity, Value, and Opportunity. If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team!

Proud to be named a 9-time San Diego Top Workplace (and counting)! Check out our most recent award article by clicking HERE!

Company Benefits

• Optimal Work-Life Balance : Benefit from a schedule with no evening or weekend work enjoy your weekends for relaxation and personal time
• Childcare & Family Support : Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
• Stay Fit for Free : Join our FREE weekly group workouts and keep your health and energy levels at their peak
• Company Events & Social Hours : Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees
• Padres Tickets : Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres!
• Daily Perks : Savor FREE coffee, energy drinks, and snacks fueling your productivity and satisfaction!
• Parking & Commute Made Easy : Say goodbye to commuting hassles and high gas prices enjoy a company-paid parking or MTS pass
• Dedication Incentives : Opportunity to earn more money with our perfect attendance incentive your dedication and reliability deserve recognition
• Generous Time Off : Recharge and live your best life with company paid holidays and PTO each year
• Comprehensive Health Coverage : Benefit from medical, dental, and vision plans with a 70 / 30 cost sharebecause your well-being is our priority
• Secure Your Future : Take advantage of our 401(k) plan with employer matching to invest in your future with confidence

Job Description

We are seeking experienced Customer Service Representatives to join our growing team! If you're passionate about helping others and thrive in fast-paced call center environments we would love to speak with you!

What You'll Do :

The Customer Service Representative will answer questions and concerns surrounding consumer loan product offerings and service information, resolving customer inquiries with accuracy and efficiency. The Customer Service Representative is responsible for assessing customer needs to support and promote a strong returning customer base and achieve a high level of consumer satisfaction.

Qualifications

What We Look For :

Additional Information

We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. The starting hourly rate for this job is $19.00 per hour.

RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.