Dispatcher Support Agent

A company is looking for a Dispatcher Support Agent to ensure operational efficiency for the field team.

Key Responsibilities

Ensure appointments are confirmed at least 24 hours in advance to maximize staff utilization

Proactively backfill open time slots and reschedule members affected by scheduling conflicts

Maintain accurate documentation in the CRM and support internal communication regarding scheduling

Required Qualifications

2+ years of experience in dispatch, scheduling, or operations

Proficiency with dispatch or comparable scheduling software

Excellent organizational skills to manage multiple tasks in a fast-paced environment

Experience in mobile healthcare, home health, or telehealth operations is a plus