Lead Product Manager - Terminals Product Line

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At MPC, we're committed to being a great place to work one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

The Lead Product Manager will lead the Terminal Product Line within Midstream IT, driving the strategy, roadmap, and delivery of digital capabilities for Terminals across Logistics & Storage (L&S), NG&NGL, and Refining. You will shape and execute a multi-year product strategy that improves safety and reliability, accelerates flow of value, and enables measurable business outcomes.

This role requires deep understanding of terminal business processes and technology capabilities spanning both IT and OT. You will partner closely with system and solution architects to solve complex technical problems, align solutions to business outcomes, and guide cross-functional delivery across multiple product teams and enabling teams.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate's experience and qualifications.

Key Responsibilities

• Develops customer and internal facing product development strategies with superior user experience across multiple verticals, including vision goals, and customer needs; accountable for complex / critical product and / or product lines, up to an entire portfolio of products.
• Has accountability for leading the development of product roadmaps, prioritizing feature releases, and aligning them with business objectives. Drives cross-functional collaboration to gather insights, prioritize initiatives, and plan releases effectively.
• Collaborates closely with portfolio teams, stakeholders, and business leaders to proactively identify and address challenges that arise during product development, ensuring successful execution of the product strategy.
• Engages senior cross-functional leaders and proactively addressing and resolving issues, fostering effective communication, and promoting alignment between business and operations teams, UX design, product, engineering, analytics, and customer support teams.
• Organizes stakeholder priorities and works with teams to align needs with resources ensuring cadence with customer value, business value, and strategic fit. Consults with leadership, and various teams to provide value-driven priority and strategic decision-making.
• Prioritizes the product backlog, processes and release plan for multiple features for a complex or higher profile product and plans the coordination of interdependencies with scrum teams and across lines of business.
• Works with other teams, ensures team is aligned around similar goals and objectives / cross-team prioritization. Carries out ongoing analysis of product capability themes to support product direction.
• Delivers product innovation, definition, deliverables planning (roadmap), and design of entirely new products to deliver against team and company goals.
• Interprets and communicates product development builds on cross-departmental knowledge and puts the customer at the heart of all product changes.
• Engages senior cross-functional leaders and proactively addresses and resolves issues, fostering effective communication, and promoting alignment between business and operations teams, UX design, product, engineering, marketing, analytics, and customer support teams, as needed.
• Horizontally collaborate with downstream impacted business units including Commercial, Accounting, BD, Tax, HES&S, and Product Quality.
• Work closely with system and solution architects on leading / solving complex technical problems and aligning those to business outcomes.
• Work across product line and business unit / org boundaries to lead delivery of solutions spanning large value chains.
• Lead large epic delivery across multiple product teams inside and outside of the Terminal product line.
• Manage a product line backlog consisting of Epics & Features, many requiring collaboration and dependency to enabling teams.
• Work with Agile coaches and Scrum Masters to manage complex issues, risks, and dependencies impeding solution delivery.

Education and Experience

Skills

Agile Methodologies - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.

Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.

Backlog Management - A prioritized list of work for the development team that is derived from the roadmap and its requirements. The most important items are shown at the top of the product backlog so the team knows what to deliver first.

Business Acumen - Applies knowledge of MPC's business, industry and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.

Decision Making - Ability to know when and what decisions should be made and to make several decisions simultaneously in a fast-paced, rapidly changing environment.

Industry Product Knowledge - Industry product knowledge refers to a comprehensive understanding of the products and services within a particular industry. It encompasses familiarity with the features, functionalities, applications, and specifications of the products offered by companies operating in that industry. Industry product knowledge is crucial for professionals working in sales, marketing, customer service, product development, and various other roles within a company. It enables individuals to effectively communicate the value propositions of products, address customer inquiries, identify market trends, make informed business decisions, and contribute to the development and improvement of products and services within the industry. This knowledge often requires staying updated with the latest advancements, technologies, and market dynamics within the specific industry domain.

Product Development - The creation, innovation, enhancement or improvement of an existing product, or developing an entirely new kind of product to satisfy the requirements of its end-users.

Product Lifecycle Management (PLM) - The handling of a good as it moves through the typical stages of its product life : development and introduction, growth, maturity / stability, and decline.

Product Strategies - The process of outlining a company's strategic vision for its product offerings by stating where the products are going, how they will get there and why they will succeed.

Storytelling - The process of communicating information, tailored to a specific audience, with a compelling narrative.

Vendor Management - The process to maintain relationships with key vendors that deliver products, services, and support to the business. Simultaneously, negotiating and managing contracts with key service providers to ensure service levels are set appropriately and met on an ongoing basis.

MINIMUM QUALIFICATIONS : Bachelor's Degree in Information Technology, related field or equivalent experience. 7+ years of relevant experience

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