Business Systems Analyst I- Consumer Loans

Overview

This is a remote role that may only be hired in the following locations : CT, DE, IA, IN, KS, KY, NC, NH, OH, PA, RI, SC, VA, WV, PA, WI, AZ, FL, GA, MI, MO, TN, TX.

This Business Systems Analyst I position will join the Consumer Loan Origination Systems team that provides development and support to over 600 branches at First Citizens Bank. Initially, you will focus on providing QA / testing support for configuration and software developed by the team, with a focus on accuracy and compliance with our SDLC standards. Over time, you will have the opportunity to further your skillset and knowledge in two areas : identifying and writing clear requirements in partnership with our business stakeholders, and performing hands-on data analysis and software configuration.

Responsibilities

• System Testing - In compliance with FCB SDLC standards, validates that developed software meets acceptance criteria and conforms to expected functionality.
• Data Analysis - Sources, compiles, and interprets data. Performs basic analysis for accuracy and efficiencies, effectively communicates analysis output.
• System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements.
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
• Reporting - Produces reports based on data analysis, user input, and system testing. Assists in the identification of potential issues or areas of improvement.

Qualifications

Bachelor's Degree and 1 years of experience in System Support, or Analytics, or Operations Support OR High School Diploma or GED and 5 years of experience in System Support, or Analytics, or Operations Support

Preferred Qualifications :

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at