Billing Specialist

100% Company-Paid Medical and Dental Benefits

Free Fiber Internet Service

Comp : Who We Are :

We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 20041994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family : collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact :

The Billing Specialist will work in our call center, ensuring customer interactions are met with the highest level of satisfaction, managing and streamlining billing processes to ensure seamless operations. Responsibilities include processing invoices, reconciling accounts, and resolving billing discrepancies. Duties involve processing invoices, meticulously reconciling accounts, swiftly addressing any billing discrepancies that may arise, taking calls to assist with billing inquiries, and collaborating with cross-functional teams to address customer inquiries and contribute to enhancing our billing systems and procedures.

Requirements

Qualifications and Experience :

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• High School Diploma, GED or equivalent required
• Associate or bachelor’s degree in accounting or finance preferred
• Minimum of two years’ experience in billing or accounting required
• Familiarity with electronic filing systems such as OneDrive or Google Drive required
• Skilled in using CRM systems and practices for managing billing processes, customer accounts, and data accuracy required
• Familiarity with SalesForce preferred
• Must be able to type 35 WPM
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language desirable

Skills :

Essential Duties and Responsibilities :

Billing Process Execution :

Review and Verification :

Dispute Resolution :

Record Keeping and Documentation :

Reporting and Analysis :

Collaboration and Coordination :

Customer Service :

Other duties as required.

Benefits

Why Join Our Team :

Call to Action :

Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.