ServiceNow HRSD Lead Developer (HRIS Business Partner)- REMOTE

Overview

ServiceNow HRSD Lead Developer (HRIS Business Partner) – REMOTE

Summary : The HRIS Business Partner is responsible for managing, monitoring, maintaining, and developing the HRIS systems from a business function perspective in close partnership with Information Technology, Human Resources, HR Administration and Operations. The department provides technical expertise through software or computer languages. Under general guidance the HRIS Business Partner evaluates, analyzes, designs and maintains the company's human resources information system such as the ServiceNow HRSD Module (MUST) and Workday HCM module (Preferred).

Remote work from home.

Essential Responsibilities

• Design, develop, configure, and customize solutions within ServiceNow to improve / streamline HR processes and workflows
• Collaborate with HR, IT, and business partners to gather requirements, recommend solutions, and deliver enhancements aligned with organizational goals
• Collaborate with HR, IT, business partners, and vendors to implement or update integrations
• Provide continuous support and improvement to Employee Center portal(s) and Now mobile app
• Ensure compliance with data security and privacy standards within the ServiceNow HRSD environment
• Develop or maintain Virtual Agent topics based on business needs
• Conduct thorough testing in development environment and work closely with IT to move development to production
• Troubleshoot and resolve technical issues ensuring optimal performance within the HRSD module
• Assist in system upgrades / patches through testing, reporting and analysis of changes; identify impacts for HR stakeholders and help implement changes
• Identify new HR needs and the software products to fulfill these needs; analyze and propose solutions to complex problems relating to company-wide HR programs
• Act as a liaison between HRIS and internal HR departments to ensure department system needs are met
• Develop and maintain strong knowledge of the HR system to train end-users and others in the department
• Provide end-user support by developing reports, Excel sheets, or other relevant software; modify reports as needed
• Coordinate collection and preparation of routine and special reports per business needs
• Monitor system for problems, implement corrective and preventive actions
• Ensure interface files are received and run successfully

Additional Responsibilities

Skills and Abilities

Qualifications

Travel

No

DOT Regulated

No

Job Category and Compensation

Job Category : HRIS

Compensation Information : The compensation offered may be influenced by experience, education, location, market data, and internal ranges. Eligible for bonus or incentives as applicable. Pay type : Salaried. Minimum Pay Range : $90,000. Maximum Pay Range : $105,000.

Benefits Information

Ryder offers comprehensive health and welfare benefits, paid time off, and a 401(k). For more information, refer to the benefits summary linked in the original posting.

Equal Opportunity

Ryder is an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status.

Important Notes

Some positions require additional verification or background checks as applicable. Ryder will communicate with applicants from a ryder.com email address and will not conduct interviews via chat, messaging apps, or online questionnaires for legitimate interview processes. For questions, contact careers@ryder.com or 800-793-3754.

Current Employees

If you are a current employee, log in to Workday to apply using the internal process. Job Applicant Privacy Policy can be reviewed at the link provided in the posting.

J-18808-Ljbffr