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RESTAURANT RESERVATION SPECIALIST (FULL TIME AND PART TIME)

RESTAURANT RESERVATION SPECIALIST (FULL TIME AND PART TIME)

Compass GroupKennett Square, PA, US
22 days ago
Job type
  • Full-time
  • Part-time
Job description

Restaurant Reservation Specialist

We have an opening for full time and part time Restaurant Reservation Specialist positions.

Location : Longwood Gardens - 1001 Longwood Road, Kennett Square, PA 19348 Note : online applications accepted only.

Schedule : Full and part time schedule. Days and hours may vary. Must be able to work evenings, weekends, and holiday. More details upon interview.

Requirement : Customer Service and restaurant experience preferred.

Perks : Hourly Rate plus Shift Differential For Evening & Weekend Hours! Staff Meal! Parking!

Pay Range : $18.00 per hour to $22.00 per hour.

Additional Job Duties :

Guest Communication :

  • Serve as the primary point of contact for guests via phone and email.
  • Respond promptly and professionally to reservation inquiries, special requests, and general questions.
  • Maintain a warm, courteous, and brand-aligned tone in all communications.

Reservation Management :

  • Confirm, modify, and manage reservations using a restaurant reservation platform such as Tock .
  • Monitor reservation flow and availability to optimize guest seating and experience.
  • Communicate effectively with the front-of-house team regarding guest needs and updates.
  • Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to work .

    Responsible for clerical functions and administrative support of food service programs. Essential Duties and Responsibilities include :

  • Answer telephones and direct inquiries in a professional and client centric manner.
  • Maintain confidential personnel files.
  • Assist management staff in preparing confidential employment and labor relations documents, including but not limited to proposed disciplinary notices.
  • Assist with staffing, including finding staff when employees call out on short notice.
  • Work effectively and maintain good working relationships with co-workers, school personnel, administrators, student's parents and Supervisor.
  • Complete and maintain accurate and up to date records of students eligible for free and reduced priced lunches if applicable.
  • Enter weekly cash sales and meal counts using computer.
  • Process vendor invoices for payment - using computer, making sure addition is correct and checking item prices against bid specifications, making sure there is no discrepancy in pricing.
  • Perform monthly vendor statement reconciliation.
  • Prepare monthly state claim form for reimbursement.
  • Assist in preparation of end of month financial reports.
  • Attend in-service and / or safety meetings as required.
  • Maintain clean and safe work environment; ability to perform job safely.
  • Performs other duties as assigned.
  • Associates at Restaurant Associates are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits :

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • In addition, full-time positions also offer the following benefits :

  • Medical
  • Dental
  • Vision
  • Life Insurance / AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Abides by all Company policies and procedures including but not limited to :

  • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
  • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
  • The use of slip-resistant shoes and proper lifting techniques.
  • Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis.

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    Reservation Specialist • Kennett Square, PA, US

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