Operations Superintendent

Operations Superintendent

The Operations Superintendent oversees the daily operations, maintenance, staffing, and administration of public infrastructure and municipal services. This position ensures that roads, traffic signals, the city fleet, facilities, parks, cemetery, and equipment are maintained efficiently and in compliance with local, state, and federal regulations. Key responsibilities include supervising personnel, managing budgets, coordinating projects, overseeing the use of and operating asset management and workorder tracking software, and working closely with other government agencies, contractors, and the public to ensure the smooth operation of essential services. This role requires strong leadership, analytical skills, technical knowledge, and problem-solving skills to effectively manage resources and address infrastructure needs. This position works with considerable independence under the direction of the Assistant Public Operations Director and is responsible for coordinating the efforts of the division personnel. Strong leadership, analytical skills, and the ability to troubleshoot complex operational issues are essential for success in this role.

The ideal candidate for the Operations Superintendent role is an experienced and forward-thinking public works leader who excels in supervising diverse teams and driving high-quality municipal operations. They bring a proven track record of supervising staff in a public works environment, demonstrating confidence in leading employees of varying skill levels, resolving complex operational challenges, and fostering a culture of accountability, safety, and continuous improvement. This candidate embraces innovation and recognizes the value of modern tools, technologies, and asset management systems in improving service delivery. They are comfortable learning, implementing, and championing new technologiesparticularly in work-order tracking, data-driven decision-making, and maintenance planningto ensure the City's infrastructure is maintained efficiently and transparently. Their progressive mindset helps them anticipate emerging industry trends, adapt to regulatory changes, and guide staff through evolving expectations and best practices. They communicate clearly and respectfully, collaborate effectively across departments and agencies, and confidently represent the City in public settings. The ideal candidate is a strategic thinker who can balance long-term planning with day-to-day operational demands, while maintaining poise during emergencies and high-pressure situations. Above all, they are committed to exceptional service, professional integrity, and supporting the City of Sumner's mission through proactive leadership and modern operational excellence.