Talent.com
Director, HR Workforce Solutions (Operations Center)
Director, HR Workforce Solutions (Operations Center)Arizona Staffing • Phoenix, AZ, US
Director, HR Workforce Solutions (Operations Center)

Director, HR Workforce Solutions (Operations Center)

Arizona Staffing • Phoenix, AZ, US
12 hours ago
Job type
  • Full-time
Job description

Director of Workforce Solutions

The Director of Workforce Solutions leads HR Shared Services, HR Information Systems, Employee Relations and Compliance for Mercury Systems. This role provides strategic leadership for the design, delivery and continuous improvement of HR processes, systems and services. This role ensures operational excellence, regulatory compliance and a high-quality employee experience. This position also helps to create an employee advocacy environment through proactive processes, policies and balanced investigations into workplace matters.

Key Responsibilities :

  • Define and execute the HR Operations and Shared Services strategy aligned with enterprise goals and digital enablement.
  • Partner with HR Business Partners, Centers of Excellence and Business leaders to ensure HR service delivery supports mission-critical work.
  • Lead change management for HR process and policy updates.

HR Operations and Service Delivery :

  • Establish and monitor service-level agreements (SLA's), performance metrics and continuous improvement goals for HR service delivery.
  • Drive operational excellence through standardization, process re-engineering and technology optimization.
  • Manage the HR shared service team to deliver consistent, efficient services for the employees and the HR function.
  • Employee Relations Compliance, Risk and Governance :

  • Ensure all HR operations comply with federal and state labor laws, ITAR, EEO and other compliance related laws.
  • Lead internal HR audits and collaborate with Legal, Security and Compliance teams.
  • Implement policies, investigations and processes that drive a common employee experience aligned with Mercury Systems' Values, Mindsets and Behaviors.
  • Implement data governance frameworks to ensure functional work is appropriately applied with necessary reviews and approvals.
  • Technology and Data Analytics :

  • Partner with IT to enhance HR system capabilities.
  • Oversee the integrity and analytics of HR data to enable strategic workforce insights.
  • Ensure all HR systems are operating as intended and work with vendors to immediately resolve system downtime.
  • People Leadership :

  • Lead, mentor and develop a team of HR operations professionals.
  • Foster a culture that is in alignment with Mercury Systems' Values, Mindsets and Behaviors.
  • Required Qualifications :

  • Bachelor's degree in Human Resources, Business Administration or related field.
  • Background in Aerospace or DOD background.
  • At least ten years of progressive HR experience, including at least five years in HR Operations and two-years leading a shared-service team.
  • Demonstrated success implementing new policies, process and / or systems, to include associated change management.
  • Expert knowledge of HR compliance in government contracting, to include success managing risk, specific to Compliance and Employee Relations.
  • Deep understanding of HR systems and data analytics.
  • Preferred Qualification :

  • Lean or Six Sigma certifications
  • Master's degree in HR, Business or related field
  • Create a job alert for this search

    Director Center • Phoenix, AZ, US

    Related jobs
    Director of Client Success Operations

    Director of Client Success Operations

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Director, Client Success Operations.Key Responsibilities Lead and build a team of analytical and strategic performers Drive strategy to optimize performance of the Cli...Show more
    Last updated: 2 days ago • Promoted
    Senior Revenue Systems Analyst

    Senior Revenue Systems Analyst

    Vaco by Highspring • Rio Verde, Arizona, United States
    Temporary
    Senior Revenue Systems Analyst (Remote – Interim Consulting Project).Vaco is partnering with a large publicly traded client seeking an experienced . Senior Revenue Systems Analyst.This role is ideal...Show more
    Last updated: 16 days ago • Promoted
    Accounting Manager

    Accounting Manager

    Vaco by Highspring • Maricopa, Arizona, United States
    Permanent
    Tempe, AZ (4 days onsite, 1 day remote).Vaco has partnered with a prestigious company seeking an Accounting Manager to join their team. This role offers a flexible work environment, strong growth po...Show more
    Last updated: 30+ days ago • Promoted
    Occupational Therapist

    Occupational Therapist

    Tenet-AZ Region • Goodyear, AZ, US
    Full-time
    Tenet-AZ Region is seeking a Occupational Therapist for a job in Goodyear, Arizona.Job Description & Requirements.Up to $5000 Bonus based on Eligibility. Welcome to Abrazo Health Network, where ...Show more
    Last updated: 30+ days ago • Promoted
    Director of HR Consulting

    Director of HR Consulting

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Director of Human Resources Consulting.Key Responsibilities Implement people strategies that align with business priorities and advance HR goals Advise leaders on orga...Show more
    Last updated: 1 day ago • Promoted
    Director of People Experience

    Director of People Experience

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Director, People Experience Partner.Key Responsibilities Act as the primary point of contact within a region to facilitate connectivity across the broader People Experi...Show more
    Last updated: 30+ days ago • Promoted
    Workforce Management Specialist

    Workforce Management Specialist

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Workforce Management Specialist I.Key Responsibilities Monitor live contact center metrics and maintain service level targets through real-time reporting Build and man...Show more
    Last updated: 30+ days ago • Promoted
    Payroll Manager

    Payroll Manager

    Vaco by Highspring • Goodyear, Arizona, United States
    Permanent
    Vaco is seeking an experienced.What stands out about this role?.Attractive Benefits & Flexibility.Enjoy competitive compensation, a comprehensive benefits package, and work with a dynamic team for ...Show more
    Last updated: 30+ days ago • Promoted
    Director of Digital Correspondence Operations

    Director of Digital Correspondence Operations

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Director of Digital Correspondence Strategy & Operations.Key Responsibilities Provide strategic oversight and operational leadership for all inbound and outbound ma...Show more
    Last updated: 2 days ago • Promoted
    Director of Consolidations and Reporting

    Director of Consolidations and Reporting

    Vaco by Highspring • Peoria, Arizona, United States
    Permanent
    Vaco is seeking an experienced.Director of Consolidations and Reporting.What stands out about this role?.Take on a high-visibility role where your contributions directly shape the future of a rapid...Show more
    Last updated: 30+ days ago • Promoted
    HR Coordinator - Mesa, AZ!

    HR Coordinator - Mesa, AZ!

    Vaco by Highspring • Carefree, Arizona, United States
    Full-time
    Vaco Phoenix is looking for an HR Coordinator for a top client in Mesa AZ! The HR Coordinator will handle onboarding, benefits set up, and day-to-day HR duties as well as full cycle recruiting.This...Show more
    Last updated: 22 days ago • Promoted
    Trading Compliance Manager

    Trading Compliance Manager

    Vaco by Highspring • Rio Verde, Arizona, United States
    Permanent
    Vaco is partnering with a client in Tempe, AZ to hire a Trading Compliance Manager.In this role, you will manage a team of trading specialists that handle incoming calls and online service tickets ...Show more
    Last updated: 7 days ago • Promoted
    Director of People Operations

    Director of People Operations

    VirtualVocations • Phoenix, Arizona, United States
    Full-time
    A company is looking for a Director, People Operations & Talent to oversee the employee lifecycle and enhance recruiting and people operations functions. Key Responsibilities Lead the development ...Show more
    Last updated: 30+ days ago • Promoted
    Occupational Therapist - $36-46 per hour

    Occupational Therapist - $36-46 per hour

    Tenet-AZ Region • Avondale, AZ, US
    Full-time
    Tenet-AZ Region is seeking a Occupational Therapist for a job in Avondale, Arizona.Job Description & Requirements.Up to $5000 Bonus based on Eligibility. Welcome to Abrazo Health Network, where maki...Show more
    Last updated: 2 days ago • Promoted
    Sales Director - Salesforce

    Sales Director - Salesforce

    VirtualVocations • Tempe, Arizona, United States
    Full-time
    A company is looking for a Sales Director - Salesforce.Key Responsibilities Build and execute territory and account plans to achieve revenue and margin targets Create and maintain a qualified pi...Show more
    Last updated: 3 days ago • Promoted
    Director of Enterprise Applications

    Director of Enterprise Applications

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Director of Enterprise Applications.Key Responsibilities Develop and implement IT strategies for enterprise applications, ensuring alignment with business goals Mentor...Show more
    Last updated: 30+ days ago • Promoted
    EHR Database Integration Director

    EHR Database Integration Director

    VirtualVocations • Tempe, Arizona, United States
    Full-time
    A company is looking for an Applications EHR Database & Integration Tools Director.Key Responsibilities Define and execute the long-term roadmap for Cogito, Caboodle, and enterprise analytics int...Show more
    Last updated: 2 days ago • Promoted
    Talent Operations Director

    Talent Operations Director

    VirtualVocations • Chandler, Arizona, United States
    Full-time
    A company is looking for a Talent Operations Director - Infrastructure & Operational Excellence.Key Responsibilities Lead and manage a team overseeing centralized talent processes and drive opera...Show more
    Last updated: 3 days ago • Promoted