Talent.com
Cellairis
Retail SpecialistCellairis • Hampton, Virginia
Retail Specialist

Retail Specialist

Cellairis • Hampton, Virginia
30+ days ago
Job type
  • Full-time
Job description

Core Competencies:

  • Persuasive personality
  • Attention to detail
  • Skilled at strategic planning, execution, and analysis
  • Self-Motivated and Results-Oriented
  • Persistent in nature
  • Tech-Savvy
  • Consumer focused

Required Attitude/Personality:

  • Drive and Urgency: Has tremendous energy and initiative to generate, implement, and execute and can positively inspire subordinates to do the same.
  • Attitude: Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
  • Ability to Create Policy/Procedure and the ability to Follow Policy/Procedure: Is aware of policies and procedures, is able to follow them all, and is also able to coach and enforce adherence amongst subordinates.
  • Genuine Customer/Consumer Focus: Has genuine concern about customers, and knows how to reach and target customers through unique marketing campaigns. Is able to professionally handle and adapt in any situation as well as coach and assist other team members who are struggling with this skill.

What an average day will look like:

  • Open store
  • Plan repair schedule
  • Check inventory
  • Test technology
  • Open cash drawer
  • Get daily sales goals and plan from Store Manager
  • Generating Revenue
  • Book appointments
  • Phone appointments
  • Walk-by appointments
  • Door program appointments
  • Upsell accessories and warranties
  • Gather online reviews and feedback
  • Repair devices
  • Customer Service
  • Problem solve customer issues to their 100% satisfaction
  • Closing store
  • Process paperwork
  • Check inventory
  • Close drawer
  • Housekeeping

Job Description:

The Retail Associate will be directly responsible for self-driving, increasing, and maintaining the overall sales performance, booking a same-day device repair appointment, selling device protection plans, and selling device accessories. You will also be performing the device repairs. Device repairs include but are not limited to: cell phone, and tablet screen replacements. Duties including customer check-ins, device repairs, store operations and housekeeping, device repair status updates, parts and inventory tracking, and client follow-up/communication. In addition to driving sales and collecting online customer reviews you must be able to resolve customer issues and provide exceptional customer service. As a Cellairis Retail Sales Associate & Technician you may also be required to report to nearby locations therefore you are required to have a valid drivers license and your own reliable transportation; public transportation will not be sufficient due to the nature of this industry.

Hiring Requirements:

  • Basic computer skills: usage and ability to multi-task and handle multi-window workflow; Proficiency in MS Office
  • Excellent verbal and written communication skills
  • Ability to have genuine customer service skills and develop relationships with clients
  • Time management and scheduling skills
  • Physical skill requirements: Stand for long periods of time Hand/eye coordination and dexterity (for repairs) Lift 25 Lbs.
  • Own reliable transportation/Valid Driver's License
  • Professional appearance
  • Pass Drug Screening/Pass Criminal Background check

Previous Work Experience:

  • Retail sales experience: 1-3 years in a retail sales environment
  • Proven ability to meet and exceed sales goals
Create a job alert for this search

Retail Specialist • Hampton, Virginia

Similar jobs

Retail Key Holder - Part-Time

The Vitamin ShoppeChesapeake, VA, United States
Full-time +1

The Vitamin Shoppe is looking for a part-time Retail Key Holder.If you're passionate about health and wellness, interested in becoming incredibly knowledgeable about the latest and greatest supplem... Show more

 • Promoted

Retail Keyholder (Store 4052)

GameStopNewport News, VA, United States
Full-time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retailer of video games, electronics, a... Show more

 • Promoted

Seasonal Retail Store Associate - Norfolk, 6290, Norfolk, VA

AdidasNorfolk, VA, United States
Part-time

At adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Seasonal Store Associates who don't accept what "was" or what "is," but those who want ... Show more

 • Promoted

Retail Shortage Control - Part Time

BurlingtonNorfolk, VA, United States
Part-time

Join our team as a **Shortage Control Associate** and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role ... Show more

 • Promoted

Sales Floor Assistant - Peninsula Twn Ctr

JCPenneyHampton, VA, United States
Full-time

As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and exec... Show more

 • Promoted

Retail Assistant Manager

Bob's Discount FurnitureNewport News, VA, United States
Full-time

Join Bob's Discount Furniture as a Retail Assistant Manager and help drive operational excellence and exceptional customer experiences in a fun, fast-paced retail environment.This role balances lea... Show more

 • Promoted

Retail Sales Associate

Floor & Decor HoldingsHampton, VA, United States
Full-time +1

This role has a minimum base pay from $15.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com... Show more

 • Promoted

Retail Customer Service Specialist

Dick's Sporting GoodsChesapeake, VA, United States
Full-time

At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes... Show more

 • Promoted

Store Manager

Michael KorsNorfolk, VA, United States
Full-time

Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired.Success starts with being an entrepreneur – we encour... Show more

 • Promoted

Seasonal Repair Specialist

SafeliteChesapeake, VA, US
Full-time

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company.That's the focus of what we do.But beyond the glass, we're... Show more

 • Promoted

Retail Sales Consultant

AT&TNewport News, VA, United States
Full-time

This position is located in Newport News, VA (Tech Center).It's time to take your sales career to the next level.Every day you'll be at the center of it all.Your goal? Create meaningful connections... Show more

 • Promoted

Jewelry Sales Specialist, Chesapeake Square

REEDS JewelersChesapeake, VA, United States
Full-time

Passionate, Customer-Focused Jewelry Sales Professional.At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer.For nearly 80 years, we'v... Show more

 • Promoted

Retail Merchandising

CROSSMARKPortsmouth, VA, United States
Part-time +1

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional... Show more

 • Promoted

Retail Sales Associate Full Time

PetSmartChesapeake, VA, US
Full-time +1

PetSmart does Anything for Pets – JOIN OUR TEAM!.Retail Sales Associate Full Time.At PetSmart, Anything for Pets begins with our people.Every associate plays a vital role in creating meaningful exp... Show more

 • Promoted

Zone Lead - FT

At Home Stores LLCHampton, VA, United States
Full-time

Zone Lead (Full-Time_ Our Mission: Enable everyone to make their house a home.Our Vision: To become the first-choice destination for home and holiday décor.Job Summary: The Zone Lead (ZL) reports... Show more

 • Promoted

Sales Specialist

Home Depot (Retail)Chesapeake, VA, United States
Full-time

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutionsincluding installation and related services.S... Show more

 • Promoted

Sales Specialist

Binswanger GlassChesapeake, VA, United States
Full-time

Want a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you! Binswanger Glass has the track record of being an orga... Show more

 • Promoted

Retail Parts Pro

Advance Auto PartsPoquoson, VA, United States
Full-time

Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business.The role has expert knowledge of store systems, advanced... Show more

 • Promoted

Team Leader

Tractor SupplyMoyock, NC, United States
Full-time +1

Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a... Show more

 • Promoted

Brand Market Specialist - Norfolk, VA

Beauty BarrageNorfolk, VA, United States
Part-time

As a Brand Market Specialist, you will be the face of the brand you are representing in retailers.At Beauty Barrage our goal is to increase sales and brand awareness for the brands we work with.The... Show more