Talent.com
Senior Contact Center Specialist
Senior Contact Center SpecialistVirtualVocations • Worcester, Massachusetts, United States
Senior Contact Center Specialist

Senior Contact Center Specialist

VirtualVocations • Worcester, Massachusetts, United States
3 days ago
Job type
  • Full-time
Job description

A company is looking for a Contact Center Specialist, Senior.

Key Responsibilities

Serve as the first line of contact for patients, addressing inquiries related to scheduling, registration, and billing

Verify and enter patient demographic and insurance information, ensuring data integrity in the system

Follow up on unpaid account balances and assist patients with access issues for their online accounts

Required Qualifications

High School Diploma or equivalent

1 year of general customer service experience

6 months of call center experience

Act 34 clearance

Create a job alert for this search

Contact Center Specialist • Worcester, Massachusetts, United States

Related jobs
Contact Center Specialist I

Contact Center Specialist I

BankTalent HQ • Westborough, MA, United States
Full-time
This is a Hybrid position located in Westborough, MA.The Bank requires to be on-site for training and onboarding.Following successful completion, discussion will be held regarding transition to hyb...Show more
Last updated: 30+ days ago • Promoted
Senior Contact Center Analyst

Senior Contact Center Analyst

VirtualVocations • Worcester, Massachusetts, United States
Full-time
A company is looking for a Senior Contact Center Operations Analyst who will lead the review and analysis of contact center operational processes. Key Responsibilities Manage the gathering, analyz...Show more
Last updated: 2 days ago • Promoted
Senior Contact Center Specialist

Senior Contact Center Specialist

VirtualVocations • Lowell, Massachusetts, United States
Full-time
A company is looking for a Contact Center Specialist, Senior.Key Responsibilities Serve as the first line of contact for patients, addressing inquiries related to scheduling, registration, and bi...Show more
Last updated: 3 days ago • Promoted
Contact Center Associate

Contact Center Associate

VirtualVocations • Lowell, Massachusetts, United States
Full-time
A company is looking for a Contact Center Associate 3 (H) to serve as a team lead and provide assistance in a remote setting. Key Responsibilities : Serve as team lead and subject matter expert, as...Show more
Last updated: 30+ days ago • Promoted
Service Center Support

Service Center Support

FedEx • Pawtucket, RI, US
Full-time
Customer Service Representative.Position Overview : Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administr...Show more
Last updated: 2 days ago • Promoted
Client Services Specialist II

Client Services Specialist II

VirtualVocations • Worcester, Massachusetts, United States
Full-time
A company is looking for a Client Services Specialist II for the overnight shift.Key Responsibilities : Respond to client support requests via email, chat, and phone, addressing various concerns ...Show more
Last updated: 1 day ago • Promoted
Bilingual Call Center Specialist

Bilingual Call Center Specialist

VirtualVocations • Worcester, Massachusetts, United States
Part-time
A company is looking for a Call Center Specialist, Remote, Part-Time (20 Hours), Bilingual REQUIRED (Spanish / English).Key Responsibilities Provide quality customer service to internal staff and e...Show more
Last updated: 30+ days ago • Promoted
Contact Center Specialist I

Contact Center Specialist I

Middlesex Savings Bank • Westborough, MA, US
Full-time
Overview The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and email. The specialist is expected to be hi...Show more
Last updated: 16 days ago • Promoted
Senior Manager of Contact Center Operations

Senior Manager of Contact Center Operations

VirtualVocations • Lowell, Massachusetts, United States
Full-time
A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work wi...Show more
Last updated: 1 day ago • Promoted
Call Center Specialist

Call Center Specialist

Nucar Southern New England • Lowell, MA, US
Part-time
Bdc Service (Chevrolet Of Lowell) At Nucar Southern New England.Rogers Street, Lowell, MA, USA.Show more
Last updated: 1 day ago • Promoted
Call Center Specialist

Call Center Specialist

Community Health Connections • Fitchburg, MA, US
Full-time
Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral sur...Show more
Last updated: 30+ days ago • Promoted
Service Center Support

Service Center Support

Fedex Ground • USA, Rhode Island, Pawtucket
Full-time
Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in t...Show more
Last updated: 1 day ago
Connectivity Specialist

Connectivity Specialist

VirtualVocations • Worcester, Massachusetts, United States
Full-time
A company is looking for a Connectivity Specialist, Service Delivery to manage client onboarding and project implementation. Key Responsibilities Coordinate and manage multiple Connectivity projec...Show more
Last updated: 1 day ago • Promoted
Contact Center Project Engineer

Contact Center Project Engineer

VirtualVocations • Lowell, Massachusetts, United States
Full-time
A company is looking for a Contact Center Project Engineer to design and deploy customer experience implementations.Key Responsibilities Designing, configuring, and deploying contact center and A...Show more
Last updated: 2 days ago • Promoted
Contact Center Representative

Contact Center Representative

VirtualVocations • Worcester, Massachusetts, United States
Full-time
A company is looking for a Contact Center Representative.Key Responsibilities Communicates professionally with patients via phone and transfers calls as necessary Handles new patient registratio...Show more
Last updated: 30+ days ago • Promoted
Contact Center Operations Representative

Contact Center Operations Representative

VirtualVocations • Lowell, Massachusetts, United States
Full-time
A company is looking for a Contact Center Operations Representative.Key Responsibilities Maintain high service level standards and meet or exceed service metrics Demonstrate quality decision-mak...Show more
Last updated: 30+ days ago • Promoted
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocations • Lowell, Massachusetts, United States
Full-time
A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and tracking progress Work with team leads ...Show more
Last updated: 30+ days ago • Promoted
Call Center Training Specialist

Call Center Training Specialist

VirtualVocations • Worcester, Massachusetts, United States
Full-time
A company is looking for a Call Center Training Specialist to deliver training programs for new hires and existing staff. Key Responsibilities : Deliver training programs Measure and track perform...Show more
Last updated: 2 days ago • Promoted
Contact Center Associate Lead

Contact Center Associate Lead

VirtualVocations • Lowell, Massachusetts, United States
Full-time
A company is looking for a Contact Center Associate 3 (H) to serve as a team lead in a remote setting.Key Responsibilities Serves as team lead and subject matter expert, assisting management and ...Show more
Last updated: 1 day ago • Promoted
Client Escalations Specialist

Client Escalations Specialist

VirtualVocations • Lowell, Massachusetts, United States
Full-time
A company is looking for a Client Escalations Specialist to ensure the resolution of client issues and enhance operational excellence. Key Responsibilities Act as the primary contact for upper-lev...Show more
Last updated: 2 days ago • Promoted