Inside Sales Representative

Inside Sales Representative

The Inside Sales Representative will be responsible for introducing services to new and established clients. They will communicate with customers by telephone and / or email. The primary duty involves building a large sales funnel by finding, developing, quoting, and tracking qualified opportunities that will lead to a sale.

Major responsibilities / activities include : having an understanding of Mistras' OneSource Solution portfolio with a focus on NDT; generating and managing customer quotes and proposals; ensuring timely follow-up of quotes and opportunities with customers; driving customer satisfaction; closing coordination with Sales and Operations Management; providing feedback on the market & competitive trends; updating & maintaining current customer information, quotes, and sales activities CRM; preparing all necessary reports in a timely & accurate manner; providing feedback on methods to improve qualified lead generation and quoting results; identifying decision-makers amongst targeted leads; conducting outbound and responding to inbound lead generation efforts; delivering accurate forecasts, sales reports, and pipeline visibility; and participating fully in training sessions, meetings, skill-building, and professional development classes.

Desired competencies include resilience and persistence; strong listening and problem-solving; high energy and a self-starter attitude; detail orientation; and CRM discipline.

Minimum requirements include a high school diploma, undergraduate degree preferred; industry specific and / or NDT experience a plus; experience in sales and marketing; valid driver's license; travel between 0-10% to customer sites / trade shows when the business need is required; Microsoft Office suite proficiency; exceptional communication skills; and the ability to work in a fast-paced, self-directed environment.

Essential physical functions include frequent lifting up to 30 lbs.

Salary range is $50,000-$75,000 annually. Onsite requirement- 5 days.

Mistras Group, Inc. is committed to equal employment opportunity. Employment decisions will be made without regard to any protected class under applicable law. The employment relationship is "At-Will," which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee.

Note to applicants : Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas in accordance with applicable state and local law. Rhode Island Applicants : The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state's workers' compensation law. Massachusetts Applicants : It is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Maryland Applicants : Employers may not require or demand that any individual submit to or take a polygraph or similar test as a condition of employment.