Hiring : W2 Candidates Only
Visa : Open to any visa type with valid work authorization in the USA
Responsibilities
- Design develop and implement ServiceNow solutions including customizations and integrations.
- Collaborate with stakeholders to gather analyze and refine requirements.
- Customize and configure ServiceNow applications modules and workflows.
- Troubleshoot and resolve technical issues on the ServiceNow platform.
- Develop and maintain technical documentation including system designs and user guides.
- Mentor junior developers and contribute to the teams technical growth.
- Stay updated on the latest ServiceNow features and industry best practices.
- Ensure compliance with coding standards security policies and best practices.
- Conduct code reviews and actively participate in design discussions.
- Perform Service Mapping Discovery and Event Management configurations to improve IT operations.
Qualifications :
Bachelors degree in Computer Science Information Technology or a related field.
At least 5 years of hands-on experience with ServiceNow development and administration.Proficiency in ServiceNow APIs JavaScript HTML and CSS.Strong understanding of ITSM and ITOM processes including workflows and automation.Proven experience with ServiceNow modules such asITSM(IT Service Management) CSM(Customer service management also called PSDS) HAM (Hardware asset management).Familiarity with Agile / Scrum methodologies for project delivery.Relevant certifications (e.g. ServiceNow Certified Application Developer Implementation Specialist) are highly desirable.Excellent problem-solving skills and attention to detail.Strong communication and collaboration skills to work effectively with cross-functional teams.Skill
Required / Desired
ServiceNow platform expertise (development configuration integration).
Required
JavaScript and scripting knowledge.
Required
API integration (REST / SOAP web services).
Required
ITSM and ITOM process optimization.
Required
ITSM CSM HAM experience
Required
Agile / Scrum project delivery.
Required
Technical documentation and system design.
Required
Troubleshooting and analytical thinking.
Required
Key Skills
CCTV,Computer Science,Corporate Marketing,E Learning,Arabic English Translation
Employment Type : Full Time
Experience : years
Vacancy : 1