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Program Manager - Automotive
Program Manager - AutomotiveZipRecruiter • Troy, MI, US
Program Manager - Automotive

Program Manager - Automotive

ZipRecruiter • Troy, MI, US
2 days ago
Job type
  • Full-time
Job description

Overview

Empire Electronics is seeking a Program Manager to lead and manage all aspects of assigned customers in the automotive industry, with opportunities for growth and leadership.

Responsibilities

  • Team Leader for the Customer Support team.
  • Manage resources to ensure on time, on budget, job launch; ensure launch timing is consistent with customer expectations.
  • Assign resources for all customer requests / expectations and follow up with the Customer Support team to completion.
  • Provide requested reports to upper management with effective communication techniques.
  • Prepare Weekly Program Management Report to present to the President and high-level manager at the manufacturing plant.
  • Prepare Weekly New Sales Report to present to the CFO and Sales Account Managers.
  • Prepare Weekly Launch Report to present to the CFO and Production Scheduling team to prepare for future SOPs and raw material purchasing.
  • Monitor the Customer Support team for continuous improvement.
  • Primary customer contact for commercial and engineering issues.
  • Sales Support : make sales calls with Salesmen when necessary; seek new opportunities with customers; ongoing management of customer orders / monthly sales.
  • Liaison between the plant and the customer to support plant and customer objectives.

Engineering

  • Enter all new job work orders in the system as received by our customers.
  • Meet with customers for design reviews.
  • Establish priorities on customer requests.
  • Support customers on product launches and engineering changes.
  • Customer engineering support, including design recommendations.
  • Support customer on site for product launches and engineering changes.
  • Manage team of engineers at Empire Electronics Honduras to comply with customer requirements.

    • Production Scheduling

  • Assist with Master Production Schedule (MPS) and raw material authorization letters to start ordering material for future program launches.
  • Review any problems to deliver parts to the customer on time.
  • Plan for start of production (SOP).
  • Provide financial analysis to launch within budget.
  • Provide program launch readiness report.
  • Manage team to plan for End of Production and start of Service part production.
  • Evaluate program length and sales forecast.
  • Review New Sales report with Production Scheduling team.
  • Coordinate engineering change launches and review raw material inventory and obsolete analysis.
  • Plan for End of Production and start of Service parts shipments.
  • Coordinate scheduled product sorts and shipments of certified material to customers when we have quality concerns.

    • Quality

  • Periodic visits at customer assembly lines and coordinate any potential improvements before launch phase.
  • Coordinate sorting or rework activity at customers.
  • Coordinate in-house sorts and reworks with sorting team.
  • Coordinate for the return of defective parts back to Honduras for root cause analysis and follow up on tracking.
  • Establish priorities on material certification to hit delivery dates.
  • Manage to have all parts that present quality concerns On Hold.
  • Manage customer scorecards and evaluate delivery performance, quality conformance and cost reduction projects (VAVE).
  • Manage customer service engineers at Empire Electronics Honduras for prompt 8D response to customer expectations.
  • Follow up the delivery of root cause analysis to the customer on time.

    • Quoting

  • Coordinate Quote Transfer meetings to review all material and labor involved in all new products.
  • Make changes to quotes of material based on customer requirements and specification compliance.
  • Work on requotes when the customer makes engineering changes to the products.
  • Provide any VAVE suggestions on material to reduce cost on products.
  • Work on cost breakdowns per customer requirements.
  • Review prices of components and the vendors selected during the quoting process.
  • Review processes that the part will go through during the manufacturing process to calculate labor.

    • Tooling

  • Coordinate work on the design of VI components for new products.
  • Coordinate work on engineering changes per customer requirements and design improvements requested by molding department.
  • Coordinate to evaluate tool design and cost.
  • Evaluate and review capital equipment investment.
  • Coordinate to do a design review and ensure compliance with customer and USCAR requirements.
  • Coordinate request of all laboratory tests and develop DVP&R to send to customer.
  • Coordinate review of all VI engineering changes.

    • Qualifications

  • Bachelor's Degree in Engineering or related field
  • 1-2 years experience in related field
  • Automotive Industry experience required
  • Bilingual speaking Spanish a PLUS

    • J-18808-Ljbffr

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    Program Manager • Troy, MI, US

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