Field IT Engineer - Atlanta

Job Description

Job Description

Field IT Engineer

Onsite | Atlanta, GA

Position Overview :

We are looking for a talented IT professional to join our leading digital banking client’s team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization.

Key Responsibilities :

• Provide hands-on IT support, including LAN / WAN network, telephony, and printer support.
• Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery.
• Manage global information security efforts, including virus protection, backups, recovery, and audits.
• Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams.
• Support end users and senior management in both office and remote hybrid environments.
• Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment.
• Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes.
• Actively participate in IT planning, program execution, and business continuity planning.
• Manage site computer rooms and coordinate disaster recovery efforts.
• Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities.
• Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management.
• Provide expert support for hardware troubleshooting, repairs, and part replacements.

Key Competencies :

Qualifications :

Why Join Us?

This is an exciting opportunity to work with a leading digital banking client that is shaping the future of financial services. You’ll be part of a dynamic team that embraces innovation and values your expertise. Join us to help drive meaningful change while advancing your career in a supportive, growth-oriented environment.