Outbound Telephone Sales
TradeJobsWorkForce78754 Austin, TX, USFull-time
Outbound Telephone Sales Job Duties: Communicate via outbound phone calls, as well as email Follow approved scripts ... Show more
Customer SalesMyTennisLessons • Austin, Texas
Customer Sales
MyTennisLessons • Austin, Texas
30+ days ago
Job type
- Part-time
Job description
The Job
We are hiring a part-time (25-30 hours a week) Client Concierge responsible for handling inbound customer requests for tennis lessons via phone, text, web chat and email.
You will help with any and all inquiries and customer needs such as:- How many lessons per week a particular client should take
- Helping clients select the best instructor for their tennis needs
- Coordinating lesson logistics such as time and location
- Answering questions about pricing
- Make equipment recommendations
- Receive incoming sales calls and make outbound calls to clients who inquire through the website (it's not cold calling)
- Understanding a clients' specific needs and making recommendations based on the specific criteria
- Responding to customer email requests, text messages and web chats
- When necessary, taking care of customer issues/questions
- Communicating with and qualifying potential clients through our text messaging system
- Help customers find the most attractive instructor in their area. It happens.
- Be the kind of person that does not dread when the phone rings, but rather is genuinely interested that person calling
- Contribute to helping the team meet its monthly sales goals
- Be available to work Saturdays and an additional 2-3 half days during the week
- Be a highly skilled verbal and written communicator
- Be organized when it comes to all customer requests and warm leads
- Possess self-motivation, tenacity, and confidence when dealing with potential customers
- Have proven sales results of no less than 6 months
- Quickly learn new software systems and adapt to an ever changing tech environment
- Immediate impact on a growing team
- A casual but collaborative work environment.
- Small company = frequent social gatherings (think impromptu happy hour/Friday fun-days)
- Downtown office a few blocks from Cenote on Cesar Chavez
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Customer Sales • Austin, Texas
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