Customer Service Administrator

Customer Service Administrator

Location : Wilmington Website :

Group :

We’re currently seeking aCustomer Service Administrator to join our team. You’ll join a dynamic team ofengineers, sales teams, marketers, administrators, designers, assemblers,chemists, web developers, accountants, analysts, programmers and many more.

Globally we are united by our shared values that drive our culture. We want tobe an employer where you make our difference.

You are empowered to dream biggerand work smarter.

We offer a full induction withtraining and ongoing support for all our systems and products. Along with thisyou’ll gain access to SSE academy where you can upskill and develop at your ownpace.

Join Our Team and EnjoyExceptional Benefits :

• Robust Retirement Plan : Benefit from a guaranteed 5% employer contribution to your 401K, plus an additional 3% employer match, empowering your financial security.
• Comprehensive and Supportive Parental Leave : Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay.

Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.

• Generous Time Off : Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being days, 11 observed holidays, 15 caregiver days, and 80 hours of annual sick leave.
• Community Engagement Opportunities : Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
• And Many More Benefits : Discover a wide range of additional perks and benefits designed to support your well-being and professional growth.

We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.

This role will focus on :

Note : Section for recruiter use only

Hiring managers must attach job descriptions to 'attachments' - MUST BE ON THE 'GLOBAL TEMPLATE JD 2023' (copy in attachments)

Production Role?

Please fill out Shift Allowance + Overtime Rate

To be successful in this role, youwill need :

Note : Section for recruiter use only

Hiring managers must attach job descriptions to 'attachments' - MUST BE ON THE 'GLOBAL TEMPLATE JD 2023' (copy in attachments)

AboutWatson-Marlow

WatsonMarlow Fluid Technology Solutions is a part of SSE PLC Group, (a global engineering solutions provider with 10300 employees and 130+ units.

Weprovide fluid handling solutions for biotech and industrial markets. We helpcompanies worldwide to improve their efficiency and sustainability.

Watson-Marlow Fluid Technology Solutions (WMFTS) leads the niche market ofperistaltic pumps and related fluid path technologies.

We have ten brands thatspecialize in different areas, but together we offer our customers the bestsolutions for their pumping and fluid transfer needs.

We are proud to belong tothe FTSE 100 company Spirax-Sarco Engineering plc.

EqualOpportunity Employer

Watson-MarlowFluid Technology Solutions is an Equal Opportunity Employer committed todiversity and the principles of equal employment in the workplace.

We prohibitdiscrimination and harassment of any kind based on race, color, age, sex,religion, sexual orientation, national origin, disability, genetic information,pregnancy, creed, ancestry, marital status, military or veteran status, orother protected characteristics as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization,including hiring, recruiting, promotion, termination, layoff, recall, leave ofabsence, compensation, benefits, training, and apprenticeship.

Watson-MarlowFluid Technology Solutions makes hiring decisions based solely onqualifications, merit, and business needs at the time.