Admissions Representative Behavioral Health and Recovery Center

Join our dynamic team at Quadrant Health Group! We are seeking a passionate and dedicated Admissions Representative to join our growing team in Boca Raton, FL. The ideal candidate is vital to the behind-the-scenes success of the admissions process. As an Admissions Representative, youll help individuals and families through one of the most important calls of their lives

the call for help. Youll guide them through the admissions process with empathy, professionalism, and clarity. If youre passionate about helping others and want a career where every conversation makes an impact, this is the role for you.Training is provided

what matters most is your empathy, energy, and drive to make a difference.Pay Range : $40,000$80,000 per year (based on experience and shift)Schedule Options : Day : 7 : 00 AM

3 : 00 PM (weekends required)Evening : 3 : 00 PM

11 : 00 PMOvernight : 11 : 00 PM

7 : 00 AM (experience required)What You'll Do : Major Tasks, Duties and Responsibilities : Answering and managing inbound calls with compassion and efficiencyGathering demographic, clinical, and financial details and entering them in our CRMVerifying insurance benefits through VerifyTxUpload and manage documentation including VOBs, IDs, insurance cards, and internal notesConducting clinical and pre-admission assessments (training provided)Building trust and rapport with clients and families in crisis situationsExplaining insurance coverage and treatment optionsEnsuring compliance with HIPAA and company confidentiality standardsFollowing up with clients and families throughout the admission processPerform other duties as assignedSkills, Knowledge and Qualifications : High School Diploma or equivalent (Associate or Bachelors degree a plus)12 years of experience in healthcare administration, admissions, or customer serviceFamiliarity with substance use, mental health, or recovery preferredStrong computer skills (Google Workspace, spreadsheets, CRM / EMR systems)Excellent communication and listening skillsEmpathy, professionalism, and strong follow-throughAbility to stay calm, organized, and focused in high-volume settingsStrong organizational and time-management skills.Ability to work independently and collaboratively within a team.Why Join Quadrant Health Group?Competitive salary commensurate with experience.Comprehensive benefits package, including medical, dental, and vision insurance.Paid time off and sick time pay.Opportunities for professional development and growth.A supportive and collaborative work environment.Join a Mission That MattersQuadrant Health Group, Inc. is a behavioral health management group overseeing several facilities across the country, along with a large admissions office and operations hub in Boca Raton, FL. As we continue to growwith several ongoing projects occurring this yearwe need skilled professionals to support various operational areas. This role offers significant opportunities for career growth within our rapidly evolving organization.#HPCompensation details : 40000-80000 Yearly SalaryPIe77c118d4e89-29952-38906991 #True