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Fractional IT Specialist

Fractional IT Specialist

Structured Technology SolutionsLake Dallas, TX, US
3 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Salary : $20-$25 / hr.

Fractional IT Technician (On-Site)

About Us :

Structured Technology Solutions is a forward-thinking company dedicated to delivering exceptional IT support and solutions. We value innovation, teamwork, and a commitment to excellence. Our mission is to provide small and mid-sized businesses with enterprise-level IT expertise through a proactive, people-focused approach.

Job Summary :

Structured Technology Solutions is seeking an experienced and customer-focused Fractional IT Technician to join our team. In this role, youll provide on-site IT support to designated clients on specific days each weekacting as their trusted, go-to technical resource. This is an excellent opportunity for a well-rounded IT professional who enjoys building relationships, solving problems hands-on, and working in a variety of business environments.

This position is part-time with the potential to expand to full-time as client demand grows.

What is Fractional IT?

Fractional IT provides businesses with dedicated technical expertise on a part-time or scheduled basis. Instead of working for one company full-time, youll support several organizations, spending certain days each week on-site with each client. This model gives clients reliable, consistent IT support while offering you variety, independence, and the chance to make a direct impact across multiple businesses.

Key Responsibilities :

  • Serve as the primary on-site IT contact for assigned clients on scheduled days.
  • Provide hands-on support for desktops, servers, networks, and cloud services.
  • Diagnose, troubleshoot, and resolve complex technical issues independently.
  • Perform proactive maintenance, system updates, and hardware / software installations.
  • Implement and document IT solutions following company and client standards.
  • Collaborate with Structureds internal team for escalations and project coordination.
  • Maintain detailed documentation of client systems, assets, and support activities.
  • Build and maintain strong client relationships through professionalism, reliability, and clear communication.

Qualifications :

  • 2+ years of professional IT support experience (helpdesk, systems administration, or field technician role).
  • Proficiency with Windows desktop and server environments, Microsoft 365, and networking fundamentals.
  • Experience with RMM tools, ticketing systems, and standard IT documentation practices.
  • Excellent troubleshooting and customer service skills.
  • Ability to manage multiple client environments effectively.
  • Strong communication and time management abilities.
  • Valid drivers license and reliable transportation required (travel to client sites within the region).
  • Why Join Structured Technology Solutions?

  • Exposure to diverse client environments and technologies.
  • Independence in your daily work with the support of a collaborative team.
  • Flexible scheduling and opportunities for growth.
  • The satisfaction of making a tangible difference for multiple businesses.
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    It Specialist • Lake Dallas, TX, US

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