Overview
The Business Office Coordinator supports the efficient operation of the business office by coordinating administrative tasks, financial processes, and customer service functions. This role is responsible for both A / P and A / R functions, ensuring compliance with financial regulations and internal policies. Additional support functions may be assigned as needed.
Responsibilities
- Ensure compliance with State, Federal, or County rules and regulations, as well as Benedictine policies, regarding all accounts receivable processes.
- Participate actively as a member of the community's management team.
- Develop proficiency in billing systems, accounting software, online payer portals, and other applications as needed.
- Complete all admissions and financial paperwork thoroughly for each resident and obtain prior authorizations when applicable.
- Manage resident setup, charges, payers, payer changes, and private pay setup in billing system.
- Perform eligibility checks, verify insurance benefits, and communicate coverage details to residents.
- Drive the Medicaid application process for eligible residents.
- Manage census for the community.
- Process payments and perform bank deposits, either via desktop scanner or at least twice weekly for physical deposits.
- Enter ancillary charges and submit vendor invoices to Accounts Payable following policies.
- Oversee daily management of the Resident Trust Account (RTA) and petty cash, assisting with monthly reconciliation.
- Attend community meetings, care conferences, IDT meetings, and training sessions as needed.
- Perform month-end close activities and reconcile expenses to revenue monthly.
- Complete annual Medicaid and Medicare cost reporting and other year-end activities.
- Participate in monthly accounts receivable aging reviews and assist with collection activities.
- Manage staff recruitment, training, development, and performance, fostering a professional and motivated team.
- Collaborate with the Benedictine Foundation as needed.
- Promote Benedictine's Mission and Core Values in daily activities.
- Perform other duties and projects as assigned.
Qualifications
Required
High School Diploma or equivalentAt least one year of healthcare accounts receivable and / or accounts payable experienceProficiency with computers and general office equipmentPreferred
Ability to work independently and organize effectivelyFluent in English reading, writing, and communicationAbility to handle patient information appropriatelyStrong multi-tasking, prioritization, analytical, deductive reasoning, and problem-solving skillsEEO / AA / Vet Friendly
Salary Range
$24.00 - $28.00 per hour
Benefits Statement
A comprehensive benefits package is available, including paid time off, retirement, medical, dental, vision, education assistance, and voluntary benefits. For more information, visit our website
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