IDD Direct Support Program Manager

IDD Direct Support Program Manager

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Performs a variety of administrative, training and personnel functions. Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of assigned facilities. Conducts unit investigations for compliance and allegations of abuse, neglect, and exploitation. Coordinates and monitors unit's quality assurance system. Assists Administrator with the development of services and oversight of the unit. Takes rotating on-call responsibility. Relies on experience, knowledge, and judgment with limited direction and supervision.

Duties And Responsibilities :

• Develops and maintains a system for assuring integration of basic developmental care and programming services.
• Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of assigned facilities.
• Interviews and hires Direct Support Professionals
• Assists with creating employee schedules ensuring that there is always adequate staffing coverage.
• Works closely with clinical and professional healthcare staff to maintain communication and provide feedback, standardizing procedures, and expediting the implementation of person-centered plans.
• Provides shift coverage in times of acute shortages of direct support staff. Provides on call coverage for people supported they support and services as needed.
• Provides after-hours and on-call coverage as part of the direct care rotation.
• Works closely with Qualified Professional and other clinical / professional staff to maintain communication and provide feedback, standardize procedures, expedite Person Centered Plan implementation and workflow and to improve efficiency of team.
• Partners with the Worker's Compensation team to ensure prompt reporting and investigation of employee injuries, ensures employee receive needed safety training and coaches employees not working safely and properly.
• Periodically monitors all shifts and basic developmental care to ensure that legislative standards are met. Constantly monitors activities to ensure that health and sanitary standards are met; corrects any deficiencies noted by internal / external authorities.
• Assists in the Interdisciplinary Team Process, as needed. Participates in the Quality Assurance Assessment system which may include; Mealtime Assessment, Environmental Assessment; Interaction Assessment and Third Shift Assessment.
• Interviews, hires, coaches and terminates employees as needed.
• All other duties as assigned.

Supervisory Responsibilities :

This position supervises Group Home Supervisors and Direct Support Professionals

Minimum Qualifications :

Physical Demands And Work Environment :

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories : race, creed, color, national origin, nationality, ancestry, age, sex / gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment Screening :

We Offer The Following Benefits :

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA : At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and / or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.