Software Quality Assurance Manager

Description

The Indiana Health Information Exchange (IHIE) is one of the nation’s largest health information exchange organizations. IHIE has been around for over a decade, with its roots dating back 30 years. As a not-for-profit HIE, we enable hospitals, physicians, laboratories, payers, and other health service providers to avoid redundancy and deliver faster, more efficient, higher quality healthcare to patients in Indiana. Today, by making information available to approximately 50,000 healthcare providers in Indiana and neighboring states, we deliver services that make a real difference in health and healthcare.

Indiana Health Information Exchange’s (IHIE) Solution Engineering team develops technologies that directly impact the quality, safety and efficiency of healthcare.  We are seeking a Manager of Software Quality Assurance with expertise in application testing in an agile environment.

Summary :   Works closely with the Product Owners, Developers, SQA Analysts, and other teams to manage the delivery of software testing against IHIE systems.  This role is responsible for defining testing best practices, directing the Testing Team’s strategies, implementing quality assurance processes, managing SQA resources, employing automated testing tools, and coordinating the team towards company goals.

Job Function Risk Level 2 :  General user access with intentional access to PHI and access to sensitive data.

Essential Functions :

Essential functions include the following.  Other duties may be assigned.

Team Management

• Prioritize and manage day-to-day operations of the IHIE’s Testing Team
• Coordinate with IHIE Managers, Directors, POs, and PMs to ensure the Testing Team is providing high quality support and successful software testing
• Address inter-team and intra-team knowledge transfer, cross training, communication, documentation, relationships, and cooperation
• Report team status, accomplishments, progress, and issues
• Manage HR team responsibilities including job descriptions, hiring processes, capacity planning, and identifying resource needs
• Establish personal & team goals based on company objectives
• Evaluate performance and deliver feedback via regular one-on-one meetings and yearly reviews
• Define training plans, promote new experiences, and offer challenges to advance team member professional development
• Drive technical strategic planning, organizing product / team roadmaps, and project execution

Software Quality Assurance

Requirements : IHIE Attributes :

Education :

Experience :

Preferred :

Skills / Characteristics :

Benefits :

In exchange for your agile testing, quality assurance testing and SQL skills, we offer an excellent benefits package including medical / dental / vision, 401(k) matching, 20 days PTO your first year plus 9 company paid holidays, very casual work environment and dress code, and a dynamic, fun-loving company culture!

The Indiana Health Information Exchange (IHIE) has been around for over a decade, with its roots dating back 30 years. We have the largest and broadest participant community in the nation, and we are at the center of where digital health, payment reform and patient care intersect.

We enable hospitals, physicians, laboratories, payers, and other health service providers to avoid redundancy and deliver faster, more efficient, higher quality healthcare to patients in Indiana. Today, by making information available to approximately 50,000 healthcare providers in Indiana and neighboring states, we deliver services that make a real difference in health and healthcare.