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Client Success Manager

Client Success Manager

VerneekNew York, NY, US
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Do you want to be a part of a one-of-a-kind deep technology teams deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified partner success manager to work closely with our core team.

When our founders started Verneek four years ago, AI was still the niche academic bubble they lived in, with the early signs of technology breakthrough! We've had tectonic shifts in the public AI landscape ever since, but our founding conviction has stayed the same : "the best path forward for building the most helpful AI for the benefit of society is to build AIs with deep domain expertise". We have now helped millions of consumers, through partnerships with various enterprises, all served through our deep domain expert AI agents that are built on top of our AI platform. Three years ago, we believed that the time was ripe for human language to become the new holistic interface for interacting with a lot of our everyday environments in the consumer space, and we couldn't be more right about what the technology requirements for enterprise adoption should be! We are now in partnership with some of the largest enterprises and helped them delight their users while increasing revenue and decreasing operation costs.

From your day one, you will have an immediate impact on our mission by working closely with our founders to help streamline strategic initiatives, overseeing project management, and communicating with the partners, and beyond. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising, interdisciplinary collaboration, and people management.

You are expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape.

Every day, you'll get to learn first-hand how our executive team solves very unique and highly complex interdisciplinary problems in a variety of business functions. Verneek is an an early-stage startup, so we'll be moving super-fast, constantly learning, and there are no legacy obstacles on your way to make a significant impact every single day.

At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply.

Responsibilities

  • Oversee a variety of strategic business development initiatives, from inception till successful execution, under the guidance of the executive team.
  • Assist and communicate with executives in decision-making, program management, and operations
  • Improve current processes and optimize organizational procedures for efficiency and productivity
  • Devise new plans on the fly in a fast-paced, ever-changing, and highly uncertain environments
  • Oversee daily operations in collaboration with executives.
  • Develop and build on relationships with various internal and external parties, as needed
  • Serve as a subject-matter expert for delegated matters, handling inbound and outbounds inquiries, developing action plans, and assisting with preparation and dissemination of communications
  • Develop deep understanding of Verneek's product, and its evolving features
  • Gather meaningful feedback from the business owners and end users, helping make Verneek's technology, product, and go-to-market motions more efficacious.

Requirements

  • 7+ years of experience in a business management, operation consulting, or executive role (managing multiple teams and leading strategic initiatives)
  • Master of Business Administration (MBA) in finance or related fields
  • Some legal experience
  • Working knowledge of finance, book keeping, contract and employment law
  • Excellent written and verbal communication skills
  • Strong project management skills, with successful track record on interdisciplinary communications
  • Work authorization in US
  • Benefits

    Stellar medical, dental, vision, disability, and life insurance

    Daily private Chef lunch, curated to personal diets

    Transportation Benefits

    401K matching contributions

    Flexible PTO

    Visa / Green Card Sponsorship

    Career growth support through sponsoring learning opportunities and mentorship

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