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Strategic Account Manager

Strategic Account Manager

iQmetrixAtlanta, GA, US
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Summary :

  • The Strategic Account Manager at iQmetrix plays a pivotal role in driving revenue growth, deepening client relationships, and positioning our innovative Interconnected Commerce solutions as the cornerstone of success for telecom retailers.
  • Leveraging deep industry expertise and exceptional relationship-building skills, this role acts as a trusted advisor, delivering tailored strategies to meet the unique needs of our clients.
  • As the primary point of contact for key accounts, this role leads the development and execution of account strategies, negotiation of contracts, and identify opportunities for up-selling and cross-selling.
  • Collaborating across internal teams, this role ensures seamless execution, measurable outcomes, and an exceptional client experience.
  • Success is defined by revenue growth, client satisfaction, retention, and positioning iQmetrix as a leader in interconnected commerce.

Key Accountabilities :

  • Account Leadership Develop and execute comprehensive customer plans, identifying critical insights and growth opportunities aligned with client goals and iQmetrix solutions.
  • Build and maintain strong relationships with key decision-makers and stakeholders across client organizations.
  • Lead the orchestration of internal teams to deliver on commitments and drive exceptional client outcomes.
  • Ensure successful client adoption and implementation of Interconnected Commerce solutions, driving retention and satisfaction.
  • Strategic Planning & Industry Experience Leverage deep industry expertise to develop innovative strategies that align with clients’ business needs and trends in the telecom industry.
  • Anticipate client challenges and market shifts to position iQmetrix as a trusted advisor and partner.
  • Identify opportunities to strengthen account engagement, increase Net Promoter Scores (NPS), and expand wallet share.
  • Sales Growth Negotiate and close complex agreements, ensuring profitability and alignment with iQmetrix strategic goals.
  • Drive up-selling and cross-selling opportunities across iQmetrix suite of solutions, enhancing client value.
  • Create compelling business cases and tailored value propositions to influence client decisions and achieve sales targets.
  • Client Engagement & Retention Serve as the client advocate, ensuring their needs are understood and addressed throughout the engagement lifecycle.
  • Proactively solicit feedback and use insights to improve client satisfaction and outcomes.
  • Build long-term relationships founded on trust, collaboration, and a commitment to delivering measurable results.

    • Qualifications :

  • Required : 10+ years of experience in account management, sales, or digital transformation within telecom, technology, or a related industry.
  • Proven ability to manage complex client relationships, collaborate with senior executives, and close large, multi-year deals.
  • Expertise in developing and executing account strategies, leading negotiations, and driving revenue growth.

    • Preferred :

  • Demonstrated success in achieving and exceeding multi-million-dollar annual sales quotas.
  • Consultative selling skills and the ability to influence decision-makers in ambiguous or complex environments.
  • Strong knowledge of telecom retail trends, challenges, and opportunities.
  • Technical proficiency in systems integration, computing, and cloud solutions.

    • Skills & Competencies :

  • Exceptional relationship-building and communication skills.
  • Strategic thinker with the ability to anticipate industry changes and align solutions to client needs.
  • Results-driven approach, focused on delivering measurable client and organizational success.
  • Collaborative mindset, adept at working across cross-functional teams and external partners.

    • Work Environment and Travel :

  • We are flexible on location for this position.  The role requires approximately 25% travel for client meetings, industry events, and internal collaboration.   Powered by JazzHR
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    Strategic Account Manager • Atlanta, GA, US

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