Financial Systems Technical Support Specialist

We are looking for a a Financial Systems Technical Support Specialist who will help us bring excellent service to our customers by supporting them as they use our software to manage their financials and inventory.

Location Lancaster PA Core Responsibilities :

• Handle technical inbound support calls and tickets Manage inbound support emails Troubleshoot and resolve issues in financial modules of our ERP Maintain and grow client relationships by providing support, training, information & guidance Specific Qualifications : Strong understanding of accounting / finance processes Aptitude for technology, including strong Windows knowledge and PC hardware basics Software technical experience Basic to intermediate networking knowledge Customer service / business process experience Why join Koble?

Join a cohesive team culture that is focused on honoring God and making others successful Foster healthy professional relationships and further your career Contribute to helping businesses grow by putting ERP software to work As a member of the Koble team, you'll receive :