P1 Collections Specialist - Bilingual

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates : Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Spanish speaking candidates are encouraged to apply.

Purpose of the Job

The Collections Specialist is responsible for collecting unearned premiums and unearned commissions from insurance carriers, intermediary brokers, insurance agents and our borrowers.

Essential Functions and Responsibilities

• Manages an assigned portfolio of delinquent or defaulted premium finance loans to ensure the timely recovery from the appropriate party.
• Facilitates prompt communications and correspondences with obligors to address and resolve outstanding balances or payments due.
• Works closely with all parties, such as carriers, agents, brokers and borrowers to reconcile and recover credits due and return premium.
• Reviews and validates all return premium amounts, confirm accuracy and compliance with all relevant policy provisions and procedures.
• Collaborates internally, to investigate and resolve any discrepancies or issues affecting the return premium collection process.
• Utilizes tools to accurately record collection activities, update account statuses, and maintain comprehensive records of all communications and transactions between P1 and counter parties.
• Understands state statutes and stay current with updates in industry regulations and best practices related to return premiums and collections to ensure compliance and efficiency.

Other Duties and Responsibilities

Knowledge, Skills, and Abilities

Physical Requirements

Education and Background

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!

As a member of the Truliant family, you will enjoy the following full time benefits :