Assistant Installation Manager

Assistant Installation Manager

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally.

The benefits of working at Leaf Home are wide-ranging and include : industry-best compensation packages | competitive health, dental, and vision insurance | 401k with company match | paid time off including paid parental leave | individualized career development programs | on-demand lunch program | childcare assistance | employee assistance programs, including legal, financial planning, and counseling | employee discount marketplace | employee resource groups such as VetConnect, DEI Committee, Women's Committee.

Position Summary

The Assistant Installation Manager is responsible for supporting the daily operations of the installation department. This may include assisting with daily inventory distribution and warehouse duties, installation production scheduling, pre-construction walkthroughs, service scheduling and follow-up, and third-party installer recruiting and training.

Essential Duties And Responsibilities

• Assist the Installation Manager in daily operations of the installation department including job production scheduling, warehouse and inventory distribution and counts, service scheduling and resolution, and pre-construction walkthroughs.
• Assist as needed with the recruitment, onboarding, and training of third-party independent installers.
• Work with the Installation Manager to ensure the daily installation schedule is attained.
• Accurately enter job orders into the operations app for scheduling, inventory, and job costing purposes.
• Order product based on job specs and products related to the installation process to maintain adequate stock and custom inventory.
• Work with the office administrative staff to ensure organized work and flow of jobs from schedule to installation completion.
• Perform administrative duties such as building job packets and solving funding issues.
• Assist third-party installation partners on job sites as needed with product staging and transport.
• Partner with Service and Sales Operations teams to proactively address customer issues and resolve on first service call.
• Work with the Field Trainer on individual performance, abilities, and capacities of the installers.
• Collaborate with all office and corporate functional teams to meet / exceed office and regional goals.
• May be responsible for the loading and unloading of trucks, inclusive of shipping and receiving, as well as checking merchandise depending on location.
• May be responsible for properly installation various company home solution products in customer's homes based on volume and staffing.
• Follow established job site safety rules, OHSA guidelines, and company safety policies and procedures.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications

Preferred Knowledge, Skills, Abilities or Certifications

Travel Requirements

Local travel required.

Overtime / Additional Hours Requirements

Additional hours may be required (exempt positions).

Physical Requirements

Field office / manufacturing / construction environment. Performs indoor work in a climate-controlled environment and performs work outside in varying temperatures and climates. Medium work. Exerting up to 50 pounds of force occasionally, and / or up to 30 pounds of force frequently, and / or up to 10 pounds of force constantly to move objects.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical / mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).