Senior Entry Specialist

Job Description

Job Description

Salary : $23 - $30

Company : Alliance Customs Clearance

Job Title : Senior Entry Specialist

Job Responsibilities :

• Serves as the customer service liaison between the company and the customer(s)
• Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
• Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, CBP / PGA releases, and reports
• Track and trace shipments
• Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
• Cross-trains in additional responsibilities.
• Handles confidential information.
• Has experience specific to client submission requirements and clearance of specific commodities
• Opens files, enters notes, information, and document requests in corporate systems
• Reviews documentation or issues documents to meet government regulations and carrier regulations
• Convert and verify shipment weight, volume, and foreign currency
• Sends information / document requests to the company's employees, suppliers, service providers, and / or U.S. government agencies as needed
• Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
• Ensures compliance with FDA, EPA, USDA, etc.
• Maintains communication with customers, carriers, and vendors
• Coordinates shipments from airline, ocean piers, and CFS (container freight station) to customer / consignee destination
• Coordinates pick-ups and invoices files
• Stays up-to-date on regulations, laws, and guidelines. Acts as a resource to internal and external clients.
• Handles accounting processes accurately and in a timely manner
• Performs additional duties as assigned by management.

Required Qualifications :

Preferred Qualifications :

Competencies :

Expected hours : 40 per week

Schedule :

Ability to Commute :

Work Location : In person

Benefits :

Offering a competitive salary (based on experience).

Equal Opportunity Statement :

U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.