Retail Supervisor

Description

Retail Supervisor - Volcom

Salary Range : $17.00 To 17.00 Hourly

From boutique-brand culture to big-box retail, Liberated Brands thinks differently and has global scale servicing over 60+ countries.

With over three decades of experience in brand-building, we are enhancing what a full-service license model can look like.

We focus on the fundamentals of designing, producing, distributing, and marketing our brands and products, but always leave room for the x-factors to lead the way.

Our expertise spans all sales channels, from direct-to-consumer to specialty wholesale and everything in between, both physical and digital.

This Liberated approach creates a unique and powerful balance between brand-culture and sustainable growth. Join us and experience the benefits of being truly Liberated.

What you’ll do :

• Uphold and enforce company policies, procedures, and corporate directives
• Execute store opening and closing procedures and be highly responsible for the store keys and security measures
• Serve as Manager on Duty when needed
• Give basic coaching to Retail Associates as needed
• Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers
• Actively help and engage with customers’ wants and needs
• Drive sales and build relationships with customers
• Represent the brand with actions and knowledge of product
• Bring your passion for the brand, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers
• Complete customer transactions in a timely and accurate manner
• Inform customers of current sales and promotions
• Merchandise men’s, women’s, and kid’s clothing and accessories
• Maintain floor appearance by receiving, checking, and shelving merchandise
• Maintain store cleanliness by keeping areas organized and uncluttered
• Collaborate with your team and delegate as needed to complete assigned tasks
• Contribute to a fun, organized, efficient environment and lead by example
• Perform other duties as assigned

What you’ll need :

• High school graduate or equivalent
• 6 months to 1-year experience retail experience in an apparel store
• Flexible schedule; ability to work days, nights, weekends and holidays
• Familiar with the the brand and action sports industry
• Interpersonal, customer service, and basic math skills
• Lead a team by example effectively
• Responsible and dependable
• Be an effective team player
• Strong ethical behavior
• Strong sales training and knowledge

Perks :

• Discounted Merch
• 401k with employer match (based on eligibility)
• Fun work environment & team

Job Requirements :

• Ability to transport and position a minimum of 10 lbs
• Ability to constantly move within the store and backroom
• Ability to stand (or remain in a stationary position) for long periods of time
• Great communication skills with customers, store team, and corporate
• Ability to accurately process cash transactions, including basic math / counting skills
30+ days ago