Loan Operations Manager Escrow Servicing and Mortgage Investor Reporting

Loan Operations Manager Escrow Servicing and Mortgage Investor Reporting

Rockland Trust is currently seeking a Loan Operations Manager Escrow Servicing and Mortgage Investor Reporting to lead, direct, and coordinate servicing, reporting, and financial control activities within our Loan Operations business unit. This role is responsible for developing a high-performance team focused on delivering exceptional service to both internal and external customers. The ideal candidate will support strategic lending initiatives while driving continuous process improvement and cultivating a culture of learning and collaboration.

Key Responsibilities

• Manage loan escrow servicing activities and workflows across consumer and commercial loan portfolios in accordance with applicable policies, procedures, investor guidelines, state laws and federal regulatory requirements.
• Oversee vendor activities related to outsourced functions including real estate taxes, property & flood insurance monitoring and force placement, private mortgage insurance. Collaborate with business partners and risk for process consistency.
• Area of focus including :

All duties for daily and periodic activities associated with mortgage loan investor reporting and documentation for the consumer mortgage portfolio.

Shared Responsibilities

Required Qualifications

Minimum 3 years in banking operations

Familiarity with federal and state banking regulations

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include : Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.