Warehouse Specialist

Bilingual Mandarin Forward Warehouse Specialist

We are seeking detail-oriented Forward Warehouse Specialists to support front-end warehouse operations for last-mile deliveries. This role is responsible for handling pickups, returns, exception packages, and coordinating return shipments to regional distribution hubs (LADC). The ideal candidate is process-driven, reliable, and thrives in a fast-paced warehouse environment

Responsibilities

• Handle on-site package flow at the forward warehouse, including pickups, returns, exception shipments, and scanning.
• Identify and resolve exception packages (missing labels, wrong routing, damaged parcels), ensuring timely escalation and closure.
• Coordinate return shipments back to the regional hub (LADC), including vehicle / resource scheduling and documentation preparation.
• Assist with daily operational reporting, issue tracking, and feedback to the warehouse supervisor.
• Maintain accuracy in inventory movements and system updates (scanning, labeling, documentation).
• Support dispatch and warehouse activities to ensure on-time departures and efficient workflow.
• Maintain a clean, organized, and safe work area in accordance with warehouse SOPs.

Qualifications